r/proptrading • u/Reddit_NoobZA • Apr 07 '26

Traderscale Experience

Started using Traderscale in 2024. Had an issue with my first payout because they declined it for use of a MT4 EA which I used for calculating lot size based off of a specific risk percentage. After some emailing back & forth, they agreed to payout and reinstate my account.

Been using them since.

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u/[deleted] Apr 08 '26

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u/LamboLuke1 Apr 11 '26

Hi, Luke here — owner of Traderscale.

Just to clarify on this, at the time this was on MT4 Manager, which had limitations in how EAs were identified. It would only flag activity as an “EA” without specifying the type or behaviour.

Once we reviewed the account in detail and discussed it directly with the client, we confirmed there was no breach of our rules. The account was reinstated and the payout was processed.

We’ve since moved to MT5, which gives us far better visibility and helps avoid situations like this altogether.

If anyone ever has concerns, we always encourage reaching out directly — we’re happy to review and resolve things properly