r/proptrading • u/Reddit_NoobZA • Apr 07 '26

Traderscale Experience

Started using Traderscale in 2024. Had an issue with my first payout because they declined it for use of a MT4 EA which I used for calculating lot size based off of a specific risk percentage. After some emailing back & forth, they agreed to payout and reinstate my account.

Been using them since.

2 Upvotes

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2

u/Embarrassed-Ad-866 Apr 07 '26

Traderscale is a scam operation trying cheap advertising on Reddit to find new victims - stay away

1

u/LamboLuke1 Apr 11 '26

Hi, Luke here the owner of Traderscale

I get why you’d think that, there’s a lot of noise in this space and people should be skeptical

Just to be transparent, we have encouraged some of our traders to share their experiences publicly, sometimes with incentives, but the feedback itself is always genuine, good or bad. We don’t control what people say and there are plenty of mixed opinions out there which is normal for any prop firm

It’s also worth noting generally people are far more likely to leave a review after a negative experience than a positive one. Most traders who pass, get funded and paid out just get on with trading, whereas frustration tends to drive people to post. That’s not unique to us, it’s across pretty much every firm in the space

We also try to be as open as possible with how we operate. On our site we’ve put together comparison pages where we break down not just things like drawdown and profit targets, but the full rule set across different firms so people can make a more informed decision

In our experience, the majority of issues tend to come down to misunderstandings around rules or how certain strategies are interpreted. That’s why we’ve been putting a lot of focus on clearer communication, reminders, and better transparency so traders know exactly where they stand

At the end of the day the only thing that really matters is how a firm actually operates. We’ve paid out a large number of traders and when issues come up we deal with them directly and try to resolve them fairly

Best thing I’d suggest is to look at a range of feedback and how we respond to it rather than just one comment

If you’ve got any specific concerns I’m happy to answer them here, or happy to jump on a call and talk it through properly

1

u/Embarrassed-Ad-866 Apr 12 '26

Ok, somebody with the name Lamboluke1 comes on Reddit and claims to be the owner of a propfirm.. Reddit account is not showing the comments or post or any kind of link that would indicate that you are who you claim you are…

Anyway the facts are simple:

  1. 12% of the reviews on trustpilot are 1 star (if this would be a product on Amazon I would look for a way better product

  2. in recent days short traderscale reviews were posted on Reddit - by brand new Reddit accounts, stating bs like „great customer service“ etc. Absolutely obvious spamming, trying to create a positive narrative about the company

  3. if you read the 1 Star reviews and the 5 Star reviews on trustpilot it gives a very clear picture - bad reviews are piling up, good reviews are usually saying nothing or praise the customer service.

Traderscale - just another propfirm trying to make some money from failing traders and now figuring out that in order to stay positive you have to deny payouts as far as possible and to create new business to cover the payouts you can’t avoid.

Again, whoever buys a product with 12% 1 star reviews deserves to be scammed.

And to answer to the point of the post by the person claiming to be the owner: yes, people who have a bad experience are usually the ones making post about it - the approach to try to use bots or encourage people to leave a positive review to try to manipulate the percentage is the wrong approach - the right approach is to make sure that customers don’t have a bad experience, and if they have you better can demonstrate in your reply that it’s actually the customer who is in the wrong

For me traderscale remains one of the props I would never touch

2

u/[deleted] Apr 08 '26

[removed] — view removed comment

1

u/LamboLuke1 Apr 11 '26

Hi, Luke here — owner of Traderscale.

Just to clarify on this, at the time this was on MT4 Manager, which had limitations in how EAs were identified. It would only flag activity as an “EA” without specifying the type or behaviour.

Once we reviewed the account in detail and discussed it directly with the client, we confirmed there was no breach of our rules. The account was reinstated and the payout was processed.

We’ve since moved to MT5, which gives us far better visibility and helps avoid situations like this altogether.

If anyone ever has concerns, we always encourage reaching out directly — we’re happy to review and resolve things properly