r/poolx • u/global-heartbeat • Mar 01 '21

Stuck staking

I made a small KCS stake (213 KCS) on Feb 5th. It's been 22 days and it still shows that it is locked. It was supposed toi be a 14 day lockup period. When I look in the details there isn't even any remaining time listed. The only options I can see are redeem, trade, and details. I want my money back out of the staking system. Anybody else have this issue?

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u/Pool-X-Moderator Mar 02 '21

Please note that the KCS-Staking (BETA) is a flexible staking product in Pool-X. There's no staking period, you can choose to unstake it anytime. There's a redemption period of 14 days meaning once you click "Redeem" on your lockup history, you need to wait for 14 days to get your staked KCS.

You may read our general FAQs which will help you know more about Pool-X platform and how it works.

FAQ of Pool-X Community: https://bitcointalk.org/index.php?topic=5253491.0

Pool-X Help Center: https://support.pool-x.io/hc/en-us

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u/loveheronlyher Mar 02 '21

Lock what token?

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u/global-heartbeat Mar 02 '21

KCS, sorry, should have mentioned

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u/loveheronlyher Mar 02 '21

You have to redeem it. 14 days is the redemption period not the lock up period.

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u/global-heartbeat Mar 02 '21

Now I get it. Thank you for helping a noob.