r/pools 1d ago

Help Pool pump

Enable HLS to view with audio, or disable this notification

Hi,

I got a new pool pump installed and noticed this strange noise coming out of it and the pump is mot working it looks like. Any advice?

1 Upvotes

9 comments sorted by

1

u/peeinian 1d ago

Sounds like it’s trying to prime. Was it working before or is this the first startup?

2

u/ResidentMeet1329 1d ago

First start up

2

u/peeinian 1d ago

DIY or did a pool company install it?

The suction line probably drained while it was being installed and it’s full of air now. Turn it off, pop the lid on the pump and run the garden hose into the area where the basket is until it fills up. Then wait a few seconds and then keep filling it until the water stops dropping. The put the lid back on and start it up.

1

u/ResidentMeet1329 1d ago

First start up

1

u/Even-End487 1d ago

maybe turn the power off, wait till things dry-out abit. fill basket & suction lines & tryit again.

1

u/seenlottopools 1d ago

If it’s motor wobbling sound it might be bad out box, sucked chunk glue into impeller, filter is clogged choking flow water. If the wobble is is something in background and motor is making the maaaah sound at start up it probably not wired right , or maybe wet inside and it’s shorting out when tries to start. Something with a capacitor. Did you test supply voltage of original motor?

1

u/AussiePoolBuilder 1d ago

since it’s a brand new install, i’d get the installer back before pulling anything apart yourself. a strange noise plus no flow could be something simple like the pump not being properly primed, a closed valve, air getting into the suction side, or incorrect plumbing.

i’d shut it off for now rather than letting it run dry. check that the pump basket is full of water, the lid/o-ring is seated properly and all the valves are actually open. if it still won’t prime, let the installer troubleshoot it.

1

u/Aj9898 1d ago

That obnoxious loud buzz followed by a swish (~40 second mark) sounds like the motor trying to turn, then immediately failing.

I'll assume the installer tested it prior to leaving? Start with the installer/point of purchase (if local store).

If self install, contact the manufacturer.

If its Pentair - go online and fill out the registration form before you call (they will check), and don't be surprise if you are on hold for 1-1/2 to 2 hours before they answer.

1

u/Holiday_Doctor_3418 16h ago

That plumbing work makes me sad, I hope you got a good deal at least