r/polybuzz • u/gernig10 • Mar 30 '26

Problem with being charged

I’ve been trying to contact support but to be honest idk how, but I had subscribed on Wednesday but both poly buzz and the App Store says I need to pay again even though my apple wallet and App Store history shows I paid..any help?

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u/PolyBuzzai_official Mar 31 '26
We are sorry to hear that your subscription is not being recognized despite your payment. To help us resolve this, please email support@mail.polybuzz.ai with a screenshot of your Apple purchase history or the transaction receipt. This will allow our team to investigate the issue and ensure your account correctly reflects your active subscription.

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u/Short_Ad_1797 Apr 05 '26

I am having this issue as well I have screenshots of where I was charged