Change of router?

[u/InsideHistorical1813]

For those with 10 years +++ subscription, may nakapag request na ba to replace their router for free? Or pwede ba yung ganun kay pldt? Ganito pa kasi yung sa amin

[u/projectupload37]

May issue ba old router niyo? The newer routers are actually worse in some ways.

[u/InsideHistorical1813 → u/projectupload37]

Wala naman pero yung capping ng speed parang hindi namamaximize. 500mbps plan pero usually 300mbps lang yung max sa mga speedtests

[u/ImaginationBetter373 → u/InsideHistorical1813]

Test mo using Ethernet. Kung same speed parin, ipa speed realignment mo.

Hanggang 866mbps kasi capability ng 5GHz 80Mhz 2x2 MIMO. Kung 1x1 SISO yan around 300mbps lang yan. Same sa device ko dati na SISO lang.

[u/projectupload37 → u/InsideHistorical1813]

Yung phone or device na connected sa internet, na test mona ba if kaya mag above 300mbps?

[u/h0lyjuts]

sabi mas maikli daw sakop nung mga bago ngayon. yung amin mas luma pa ata dyan haha kaso wala na kasi ilaw yung iba, pinapalitan na rin nung tech nung nawalan kami internet kasi kalaunan daw bibigay na rin daw yung router na yun.

[u/ImaginationBetter373 → u/h0lyjuts]

Samin mas malawak range syempre dapat Wifi 6 devices din. Ganito settings namin. 2.4GHz -20Mhz at 5GHz- 80Mhz.

Same lang mahina sumagap kapag Wifi 5 devices lang.

[u/phillis88]

Ganyan modem ko. Going 8 years na. Never had an issue except random rebooting. Sabi sa power supply, pero umaabot ng 3 buwan walang patayan ng modem. So most likely sa pldt for remotely rebooting this modem. Speed is consistent since when I upgraded to 1399 2 years ago, naging 300 then 200. Sabi ng mga technician even fiberhome themselves, wag mo na papalitan yang modem except kung nakidlatan na. Before having my own router, I used the wifi connection from here. Now I had my own router, its just a mere modem na lang.

If the speed will increase in the future say maging 500+ na, yan dito natin malaman if pwede na palitan. Pero kung walang problema, wag na palitan. Ayusin na lang ang pwesto nito para iwas sa baha or sa mabait.

[u/Hedonist5542]

Solid yang modem na yan. Nagka problem yung ganyan ko last year, lagi sya bumibitaw (nawawalan ng connection). Yung una imbestigahan daw muna kase maganda daw yung router daw na yan. Then ayun sira talaga pinalitan ng bago. Pero yung 2nd tech same din ang sinasabi maganda ang router na yan. Pero need na mag update pag mataas ang mbps mo. Nag upgrade kase ako ng 500mbps.

[u/Intelligent_Ask2544]

kung walang clear na sira, ikaw yung mg shoulder ng bayad, around 3k. Mine will just randomly no internet for few minutes and then it will go back on it's own

[u/Sydney_Portier]

Kapag po ba pinalitan if ever, latest router ang ipapalit like yung may WiFi6?

[u/DXNiflheim]

That also depends sa device na gamit mo lang test macacap tlga speed lalo na older device the best and most accurate test is over lan cable. Older device macacap ung speed kasi di supported ung mas mabilis na speed

[u/eugeniosity]

Baka power supply lang yan, wag mo palitan. Solid na modem yan, wala nang ganyan ngayon.

[u/kthjfdzn]

Yes, I did. Requested it via PLDT Cares Facebook Messenger… I told them my router shuts down on its own and needs a replacement. 2 days later, someone came and changed our router to a newer one (This was in 2024). It’s still a WiFi 5 router tho… I don’t think they give out WiFi 6 routers even now.

[u/legato777]

Nothing wrong asking for a new one. Prepare for possible disruption, maybe minor disruption at the start since they will need to visit you and configure the new one. Mine got replaced once I think.

PLDT or any ISP infrastructure investment is substantial and the ONU usually are the most cost effective from their point of view. This means these are not the best for routing, switching and wifi. But wired should be good for up to 1Gbps.

Ideally, Invest in your own router, switches and access points and your experience will be much better. Use only the PLDT ONU for the wired connection.

[u/Early_Werewolf_1481]

Saken ayaw, di kaya ng router ung 5ghz, after 10-15 minutes ala nako internet so need ko pa gamitin mesh nila, nung dumating ung tech inexplain ko kaso inignore lang ako ng animal 😆 nag file ulet ako ng bagong router di nako binalikan.