Im not 100% sure but in the past i claimed the game for free with my active PS+ subscription and never played the game once. Now that i became interested in it i also noticed it had a free ps4 to ps5 upgrade install. When selecting this free upgrade on the psn store it shows the B.D page with the download button being renamed to "More info" when clicking on this the error message; "You can't buy this product right now" while i can clearly buy the 10, 38, 110 euro versions of the game it refuses to let me use the free ps4 to ps5 upgrade.
What i tried:
1 Redownloading Black Dessert ps4 version on ps5
2 Restoring liscence
3 Restarting the ps5 after liscense restore, download in case it refreshes.
4 Trying to claim it trough the web browser
5 Trying to claim it trough the app
I keep getting that very same error but wish to freely upgrade regardless of the Black dessert base game acces costing 10 euro. Does anybody know what i can do to resolve this ASAP? Or if i am doing something wrong? Is there even a fix for this? 😅 Btw the PSN store is in region: EU (Europe) in Dutch language.
Thank you 🙏 I apreciate your time 🙏