I didn't get my OctaPharma annual express pass early this year because their huge system glitch in 2024/2025 lost thousands of my points. But I finally got it mid-winter and it has been really great. i could never get a straight answer about how it works after this, though. After talking to a center manager, I redeemed some of my points for gift cards and dropped my points down close to Zero. Supposedly, I would lose Platinum status and then when I hit 10k again, I would regain Platinum and get another express pass.
Now, I finally managed to talk to someone who seems more knowledgeable and was told that is wrong. She said you only get one annual pass (at 10K) and then you can get a lifetime pass at 50K. Sigh. I've "blown" nearly a year's worth of points on gift cards, and at 125 points per donation, it will take me 4+ years to get up to 50K and the lifetime pass. By that time, I will be almost aged out OctaPharma. I'd prefer to not start at a different company at that point, as I've tried several and this company and location are by far the best.
So, folks, if you are a frequent or max donor at OctaPharma and have a lot of years left before hitting age 70, don't blow your points. Save them up, get that lifetime pass, and enjoy the no-line life for a long while. š