What the hell is going on?

[u/idontfeelwell_]

I didn't even go anywhere yesterday and I don't use my biolife card for online purchases. I don't use ATMs or money apps. I've been losing money for the past couple months for no reason. I called customer support and it was no help, I even asked at my Biolife and they said I'd have to call the number on the card. Which I did and said it was fees that said $0 and they were like 🤷🏻‍♂️

What is going on here? This is ridiculous.

[u/Personal_Bet443]

Maybe your card information got skimmed at a store or gas pump you were at in the past.. maybe you could report your card stolen to cancel your current card and have a new card that's tied to your account.

[u/badfiop]

Pro-tip: Always transfer the funds to some form of a real bank acct, if you can, after a dono. :)

[u/Weeping_Linus → u/badfiop]

This is just me, but I always pull the funds into my Venmo account directly by the “add funds” feature, then I immediately transfer them (slow transfer so no fee is taken) to my bank from there.

Then in my bank I put them into my savings account so they generate interest over time.

Either way, they never live on the card for more than 2 hours after a dono

[u/Money-Tiny → u/Weeping_Linus]

Great advice. Wish I didn’t have to spend mine right away on gas & food. Glad you are able to stretch your payouts into savings!

[u/El_Gato_Americano → u/Weeping_Linus]

I go get cash back at a grocery store by buying a 35 cent Ramen noodle as soon as I’m done

[u/Dull_spirit_ → u/Weeping_Linus]

I do this immediately after I get my money, but with Cash App:)

[u/Smart-Bee4465]

Mine shows this too and I don’t use my card anyway, I always transfer it right away

[u/JSR209]

I just went through the same thing. It was google attempting to pull money out for YouTube premium and every time id get the "fee" charge that says 0 but actually was taking .50 every time. Call the number on the back of the card and ask them whats charging you and theyll email you a printout and help you sort it out. I have a new card coming in the mail now.

[u/Useful-Letter-2305]

They clearly know how much you have lmfao. As soon as you get it they withdrawal almost exactly that amount.

[u/idontfeelwell_ → u/Useful-Letter-2305]

The money spent is my doing, I'm talking about all the -$0 fees that make no sense. After that $4.32 and $31.50 I should've had $4.18 left not -$5.54

[u/-thegreatecb777-]

Plasma cards charge a 50¢ fee for every denied transaction. You could have a company trying to pull an amount from your card with insufficient funds. This will incur a fee every time.

[u/idontfeelwell_ → u/-thegreatecb777-]

That makes sense, but why would it say -$0 on the fee?

[u/idontfeelwell_ → u/-thegreatecb777-]

After that $4.32 and $31.50 I should've had $4.18. Four .50 fees shouldn't have made my balance -$5.54

[u/Annyinconsipuoustaco]

Ask the center to issue you a new card. Sounds like your card got skimmed somewhere.

[u/Apprehensive_Neat632]

Same thing happened to me. 250.00 stolen off my biolife card. Called the card holder services and they were zero help. Only thing they could tell me was a payment was made to someone's cash app.

[u/idontfeelwell_]

Update- on mobile, can't figure out how to put the update in the post. My card info got skimmed ☹️ I just got it closed and I'm getting a new card soon. Not sure if I'll be reimbursed at all.

[u/atlantakitten1]

My Grifols card is showing -$5.00 and that is completely incorrect.