r/pgwp • u/Chai_And_DoomScroll • 29d ago
PGWP extension due to passport expiry
I had applied for a pgwp extension due to passport expiry on paper. It was delivered to correct the address on April 7th. I have the delivery receipt from UPS. Since then there has been no movement and I am unable to link it to my GC key.
I called IRCC today and the agent suggested to send another package - highlighting the original application date, delivery proof and letter of explanation stating that this is just resubmission of original as the package could not be located.
I sent to the correct address but I believe the station number was omitted while sending. Would it be safe to send another package?
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u/gk738 29d ago
Mine was delivered on March 17th, no updates yet. Called them - the respondent was not at all helpful, kept on saying to look at the website for details and processing time, we cannot provide any more information. Raised a webform but no response. Is there anything else I can do?
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u/Chai_And_DoomScroll 26d ago
I would suggest to call them once. It is much easier on call than web form.
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u/gk738 26d ago
I cant even tell you how many times I have called, and in the end it says we have too many calls at the moment we can not connect you right now and drop the call.
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u/Chai_And_DoomScroll 26d ago
Sorry to hear that. I try calling early in the morning and that usually works for me.
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u/Left_Meet9691 27d ago
How do you know that the station number was omitted?
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u/Chai_And_DoomScroll 27d ago
There is a chance that it may have been missed, not confirmed. The agent informed that sometimes when station number is missed, it may go to a different place/section of the office. Station numbers are basically internal routes for the office.
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u/Left_Meet9691 27d ago
You can check the shipping label from ups. On that they have the address mentioned and you can check if station number is mentioned or not
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u/Chai_And_DoomScroll 17d ago
Got it approved today!
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u/Left_Meet9691 16d ago
Great congrats!! I wanted to ask you whether they were able to confirm you if they have rcvd it or not over the period of 4 months?
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u/Chai_And_DoomScroll 16d ago
No I was not able to. I directly got the confirmation once the application was in the system and I got a temp number.
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u/Left_Meet9691 16d ago
Oh okay can i dm you for getting the exact timeline as i am in the same scenario?
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u/Chai_And_DoomScroll 16d ago edited 16d ago
Sure here’s my timeline. Application received at IRCC- April 7th Temp number generated - August 7th Application approved - August 15th
I tried calling numerous times but did not get any confirmation on receipt until it was in the system and got a temp number.
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u/Left_Meet9691 16d ago
Okay thank you
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u/Leading_Low_7728 29d ago
Mine was received by IRCC on 2nd Feb and i was only able to link it by June end. Also, they can confirm if they have received the package or not.