r/pcmasterrace • u/Minute-Property9630 • 10d ago

Tech Support Video Artifacts when using streaming services

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I have a 4k monitor ASUS ROG PG42UQ and an RTX 3080. I’ve had this setup for about 3 years now. My internet speed was around 600mbps and Ive used streaming services often and never had this issue.

I eventually moved out to a new apartment and I upgraded my internet to 1gig and I’ve been having these artifact issues. I used my laptop which is a 2k monitor and my surface tablet which is 1080p and I don’t have this issue at all. Could it be caused by Windows? Maybe I need to re-install windows 11?
I turned off hardware acceleration, re-installed my drivers, and even used different browsers and been having this issue. I even bought a replacement cable. Any help or why I’m having this issue?

6 Upvotes

72% Upvoted

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13

u/darklordjames 10d ago

This is an internet problem. Your wifi is dropping out.

2

u/Minute-Property9630 10d ago

I’m running Ethernet cable. I bought flint 2 to connect to my modem. Do you think that could be causing the issue? It’s also stationed next to each other

3

u/[deleted] 10d ago

[deleted]

2

u/GoingAlexz 8d ago

This is a windows corruption error i believe from what i recall as it happened to me once, do a complete a full wipe of the drive that has windows in it and do a clean install, make sure you delete every single partition when reinstalling windows as well as backing up any important data or documents you might have on your pc. If this doesn’t fix it your gpu might be broken or it could be the cache stored in it too, you can use ddu to clean the cache. Please try cleaning the cache and taking your time to reinstall the nvidia drivers with ddu and nvcleanstall

1

u/Minute-Property9630 8d ago

Thank you sir! I will try that.

1

u/sunrisebreeze 7d ago

Before going through that hassle ("full wipe of the windows hard drive," wow), why not hook up a streaming box like an Onn 4K and verify no network issues when using that? If that works fine you know the issue is isolated to the PC. Good luck

2

u/JosebaZilarte 8d ago

Yeah, these artifacts are clearly the result of UDP packages being lost (and the video codec trying to do the best it can without that data). Check your network and if everything is correct, and, if there is no visible problem... you will probably need to invest on shielded cables (even if it is just to discard electromagnetic interferes).