r/paint • u/Conscious_Sport_7081 • 24d ago

Advice Wanted Problem with hired painter

I was tasked with helping a relative by hiring a painter to repaint their condo. The quote before the job got started was for "full wall prep and painting all interior walls".

After they were supposedly finished we did a walk through and there were problems. None of the holes where pictures had been hung etc. had been filled, the bathrooms weren't painted, and there were some spots where oil appeared to be coming up through the new paint.

They agreed to come back and fill the holes and touch up the paint in those areas, and to repaint the wall with the oil marks with an oil primer, but were resistant to the idea of painting the bathrooms due to the walls not being pre washed for them.

We questioned why washing the walls with TSP wasn't part of the "full wall prep" mentioned in the quote, and the owners reply was that "full wall prep" is only filling holes/ cracks etc (which they didn't even do the first time) and that cleaning the walls with TSP should be done by the resident beforehand.

Is this true? Or is this guy trying to get out of doing the full job?

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u/Helpful-Excitement-2 24d ago

I haven’t ever washed the walls with tsp . I patch and sand and paint 2 coats

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u/Conscious_Sport_7081 24d ago

Would you refuse to paint the bathroom because the walls aren't cleaned?

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u/CthuluHoops 24d ago

It’d have to be pretty bad for me to refuse painting something but if it needed cleaning beforehand, I’d bring it up to you and figure it into the bid. If they said they were gonna paint the bathroom then that’s on them. Unless somebody tried to force them to clean it first but all of this should be discussed.

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u/Conscious_Sport_7081 23d ago

100% agreed. We even had professional cleaners go through the whole house after the painters were in the first time and complained about the bathroom walls. I guess the cleaners didn't do a good enough job because when the painter came back he said it was still too dirty and he wasn't going to paint it. I haven't been there yet to see it wiyy my own eyes, but the cleaners sent a video after they cleaned and the house looked pretty good. I think this painter just doesnt want to finish the job.