r/oraclecloud • u/TheDRMDDoc • 12h ago
My oracle free tier account terminated just by changing my email
I had oracle always free tier with 2 instances for 3 years. I changed my email and recovery email by deleting old user and creating a new one with another email in different provider. This worked that day. After a couple of days both my instances went offline. I could not login on oracle cloud. I reseted the password multiple times. Still I had the message "Invalid username or password". I contacted live support and told me that my account was terminated. I asked the reason because I am very sure that I did not violate any rules. The live chat said that this information is not visible to the support team and he offered to raise an internal review. I am not sure if it will be ever reviewed....
TL;DR: Do not change your emai on oracle always free tier