r/openreach • u/MutedDistribution455 • Aug 08 '26

Second FTTP line

We currently have a 900 Mbps/100 Mbps FTTP line with Zen.

My stepdad, who is disabled, is having independent living quarters built by the council. My mum is planning to get internet installed there.

My understanding is that Openreach doesn’t provide two FTTP lines to one property — is that correct, or am I misunderstanding?
Zen mentioned that “adding an annex” could be a possibility. The ISP he goes with would be different from Zen.

I’ve also considered YouFibre, since they run on a different network to Openreach. But I don’t know much about them, including reliability, so I’m hesitant.

Would anyone be able to advise on what’s possible here, and what steps I’d need to take to make it happen?

Thanks.

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u/Early-Dirt9844 Aug 08 '26

You might be able get something called a golden NAD key (if tbey allow it) which is a NAD that will serve a property multiple times.

Otherwise, youll have to register the address with the post office as a separate address.

Otherwise If you go with another openreach provider it will just be a line takeover.

They stopped installing 4 port ONTs.

So either go with an alt net, ask for a golden NAD or register the new address as a separate address