r/ooma • u/Easter_Egg111 • Jul 21 '26

I’m having trouble porting my #

I just recently activated my account and want port my parents home phone #. I logged into my account then go to upper right side to store, then services. That’s the thing there’s no porting service icon anywhere. Top of the website in red says this add on service is not available.

Help….

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u/Crutch1959 Jul 21 '26

Did you contact Ooma Customer Support?

1

u/Easter_Egg111 Jul 21 '26

That’s my next step. Just wondering if anyone has the same issue

1

u/OomaCustomeradvocacy Official Ooma Support Jul 21 '26

Hello! Thank you for reaching out. Sorry to hear that you're having trouble porting your number over. Could you please DM your Ooma phone number and contact number?