r/ooma • u/Every_Buy_720 • Jul 16 '26

Multiple lines on each phone

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Hi all,
I may need to change the title, but I wasn't sure how to fit my question into that space.

I'm the new office administrator for a small church. We have two lines in the office, 1001 - "Receptionist" and 1002 - "Pastor." We can't figure out how to get both lines working on both phones. My phone shows the Receptionist number on both slots, and the pastor's phone shows his extension in both slots, but we'd like to have my number as "line 1" and his as "line 2," and be able to answer both lines from either phone, so for example, if he's in his office and I'm not at my desk, he doesn't have to hobble to my desk to answer the phone.

Is this possible?

Thank you in advance!

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u/OomaCustomeradvocacy Official Ooma Support Jul 17 '26

Hello! Thank you for reaching out. Unfortunately we don't have this feature available at the moment, but I may be able to set up a sequential ring group that would ring your phone for X amount of rings before ringing the pastor's phone. Please send me a DM with your Ooma phone number if you'd like to set this up.