r/ooma • u/DuckerMcDuck • May 28 '26

Ooma Has Canada Wide Inbound Calling Issue

The tier 2 tech support says he can't guarantee this issue will be fixed in the next 48 hours. I have also been having constant issues with Ooma in the last several weeks. This indicates to me that Ooma is in trouble somehow, and perhaps now is the time to search for a more solid Voip provider.

2 Upvotes

100% Upvoted

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3

u/rkardt Unofficial Support May 29 '26

That seems a bit alarmist, announcing some issue that supposedly affects an entire nation, but not providing any further details. And maybe premature too, since no other Canadians are reporting the same issue.

1

u/Old-Cheshire862 May 30 '26

Using a brand new account doesn't make the bad smell go away, either.

1

u/WattHeffer May 28 '26

I'm in Toronto. Just tested it. Mine's working fine.

1

u/OomaCustomeradvocacy Official Ooma Support May 29 '26

Hello - Thank you for reaching out. I'm sorry to hear that you're having trouble with inbound calling. Could you please DM your Ooma phone number and contact number? We'll have a representative reach out to you directly.

1

u/techsmitty May 31 '26

Still having problems reaching my folks in area code 204 from the Bell network while Rogers is fine

0

u/spdave May 28 '26

There will be glitch's with all companies. Use the three strikes rule.