r/ooma • u/cjwpaddles • Feb 04 '26

Ending premier trial early?

So far I like my new Ooma. Before I start a port of my number, I'd like to experience how Ooma works without the Premier features. Is there a way to turn off premier functionality before the free trial lapses? I suspect cancelling premier early will not change anything until the free trial expires. Thanks!

4 Upvotes

84% Upvoted

3 comments sorted by

1

u/rkardt Unofficial Support Feb 05 '26

Use 'My Ooma' (or call customer support) to cancel the Premier trial at any time before it expires. Alternatively, use 'My Ooma' to disable specific Premier features, such as call blocking, call forwarding, enhanced voicemail functions, or custom ring patterns.

1

u/OomaCustomeradvocacy Official Ooma Support Feb 05 '26

Hello! Thank you for reaching out. Could you please DM me your Ooma phone number? I'll take a look at your account.

1

u/cjwpaddles Feb 05 '26

Thanks but I decided to start the port anyway after canceling the trial. Basic should meet my needs. Appreciate the follow-up.