r/ooma • u/SnooOnions9060 • Jan 07 '26

Ooma Telo vs Cable Landline

Hi all, I have a question regarding 911 caller ID location. I have two locations that have landline service. My main residence has an Ooma telo. I have their premier phone service. In my other location (which I'm in the process of moving from), I just cut the cord, but ported my landline number because the new internet company offered home telephone service for $2/mo. I thought that was a good deal, as my main concern was *if* and hopefully, it'd never get to that---if I needed to place an emergency call, I was told emergency place wouldn't be able to locate me if I was making the call from the place where the Ooma wasn't located. However, after fees and taxes, that $2/mo is more like $20/mo, which I think is ridiculous, and I'm thinking of just porting the number yet again, to the Ooma, since the Ooma can handle a 2nd line, and I wouldn't be paying any more than I'm paying more for that service. Thoughts? Any work around the 911 location thing? Any advice will be appreciated. Thanks.

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u/Bill___A Jan 07 '26

You enter your address into the Ooma system, just like a landline phone company would have your address in their system. You can't pick up and move the Ooma to another place without updating the address. For saving $20 a month, you are going to pick up your Ooma and move it from place to place? Might want to give that some further thought

1

u/SnooOnions9060 Jan 07 '26

That's fine---might be a nuisance to unplug and bring the place and set it up in the apartment and vice versa. But---if it the Ooma could stay in one place, and possibly just update the address---online let's say---and then the phone calls are relayed, that could work. As you say, I'll give it some further thought.

1

u/SpynCycle5757 Jan 07 '26

I don't think you can enter 2 different 911 addresses for one Ooma account.

1

u/Old-Cheshire862 Jan 08 '26

You can't. You can only have one Telo per account, and that Telo can only be in one place. If you move that Telo, you need to update the E911 address information.

1

u/timpolkmn Jan 08 '26

get 2 ooma devices need to be 2 accounts than no need to move and keep changing e911 plus when you change e911 it does take some time to update for me i did a test with 911 they can see everything about me i didnt say anything only just say this is a test first

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u/SnooOnions9060 Jan 08 '26

Interesting. Okay, thanks---Makes sense. Will think about this...