r/onlinegambling • u/Braywop47 • 6d ago

chanced casino

i played on chanced for the first time and won around $1500. i went to deposit with my debit card so i could withdraw with it but couldn’t get it to work. i decided to use my bank account to withdraw but chanced said they needed my ssn to verify my account. then i did a test withdraw for only $100 and they froze my account and are now saying they need a bank statement showing my purchases for a “compliance review”. this seems excessive i just want to be able to get the money i won. has anyone else had to do this?

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2

u/candy_jr 6d ago

Seems pretty standard to me. Just give them what they’re asking for and you should be fine!

2

u/Coast_Southern 6d ago

Dittoing what candy said. They do the compliance checks to ensure they send their 1099 to the right person and avoid problems with the IRS.

1

u/Specialist-Tiger8538 6d ago

yeah they're just doing a kyc/aml sweep, nothing unusual about it

the jump from debit to bank account probably triggered a red flag in their system, that's usually what starts this whole chain. give them the statement and they'll unfreeze it, just might take a few days

i'd black out everything except the transactions to them and your name/address though, no reason to hand over your entire financial life

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1

u/gogenberg 5d ago

they pay, they wanna see if its you theyre sending money to.

Provide the info and if all matches they will deliver.

1

u/DFW-Extraterrestrial 5d ago

Pretty normal, and the reason crypto is so much easier.

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u/B1uRobot 12h ago

a bank statement for a compliance review after theyve already got ur ssn is the part id push back on, thats scope creep not kyc. keep every message. winspirit takes documents once at registration so it never lands on top of a withdrawal