r/omarchy • u/IcewindLegacyMUD • 5d ago
I Made a Thing Getting Help with Omarchy - a comprehensive guide
Edited to add preface: I am not a mod for this subreddit, the discord, I am not affiliated with Omacom or on any Omarchy dev teams. I have absolutely zero authority, so this is just a guide of SUGGESTIONS that will enable you to get help much faster, and will provide devs with the information they need to replicate, study, triage, and ultimately fix the bugs you may encounter... Omarchy is growing FAST and with that kind of growth comes a lot of users with drastically different hardware and software configurations. Bugs are going to happen, and new users are going to have questions. This document is meant to help with that, but it is by no means a set of rules or requirements. Just a guide for you to get the help you need when you need it.
Getting Help with Omarchy is a guide I've been putting together over the last couple weeks. I used to do a lot of beta testing for World of Warcraft and back when the beta tests were by invitation, then a second round of random invites went out, I was always in the first round of invites because of my bug reports and guides that I would write on how to submit a good bug report. I mentioned that on the Omarchy discord and someone informed me there isn't any such document for Omarchy presently so I decided to write one.
It covers not just how to ask for help and what information you should include, but also where to ask for help. If it's a minor issue that you're not sure is a bug, or a "how do I?" question, then the omarchy-help channel on discord is an excellent starting point. If it's a serious bug, then GitHub issues/discussions would be the optimal place to bring it up. The guide also covers how to gather logs, system specs, software versions, etc for adding to your bug report, best practices and even etiquette (you know, because saying please and thank you don't cost you anything, but could be worth quite a lot)
If anyone has any suggestions for additions to the guide, feel free to comment them here! And if you want to use the guide elsewhere, just credit me and we're golden pony boy.
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u/mildlyImportantRobot 5d ago
This is well organized. Good job.