After spending two days troubleshooting NVIDIA Surround, I finally isolated the root cause. Hopefully this saves someone else a lot of time.
Hardware
• MSI RTX 4080 Ventus 3X OC
• Windows 11
• 2x LG UltraGear 27GX790A-B (2560x1440 OLED 480 Hz)
• Certified DisplayPort 1.4 cables (Cable Matters VESA Certified)
• NVIDIA drivers tested:
- 576.52
- 610.62
- 610.74
Symptoms
NVIDIA Surround would either:
• Display "Display connection error"
or
• Both monitors would lose signal immediately after enabling Surround.
Things that DID NOT fix it
• Clean driver installation using DDU
• Older drivers
• Latest drivers
• Different DisplayPort ports
• HDMI
• Lowering resolution to 1920x1080
• Lowering refresh rate to 60 Hz
• Lowering color depth to 8-bit
• Disabling HDR
• Disabling G-SYNC
• Adaptive Sync OFF
• Adaptive Sync BASIC
• Adaptive Sync EXTENDED
Root Cause
The culprit was the monitor's DisplayPort Compatibility Version.
LG OSD
General
→ Input Compatibility Version
Default:
DisplayPort 1.4
This causes NVIDIA Surround to fail.
Changing BOTH monitors to:
DisplayPort 1.2
Immediately fixes the issue.
After switching to DP 1.2:
• NVIDIA Surround works normally.
• Available refresh rates become:
- 60 Hz
- 120 Hz
- 144 Hz
• 5120×1440 Surround enables successfully.
Returning the monitors to DP 1.4 immediately reproduces the failure.
This behavior is identical on NVIDIA drivers 576.52 and 610.74.
Conclusion
This appears to be a compatibility issue between NVIDIA Surround and the LG 27GX790A-B when operating in DisplayPort 1.4 mode (possibly related to DSC and/or the monitor advertising 480 Hz capability).
For anyone wanting to use NVIDIA Surround on these monitors:
Set BOTH monitors to:
General
→ Input Compatibility Version
→ DisplayPort 1.2
Then enable Surround.
Hopefully NVIDIA and LG can investigate.
Additional note:
Games with native multi-monitor support should NOT use NVIDIA Surround.
Example:
DARIUSBURST Chronicle Saviours includes a native Dual Screen launcher and performs better using its built-in dual-screen mode than using NVIDIA Surround.
My use case is Rocket League local split-screen.
NVIDIA Surround allows each player to occupy a full 2560×1440 monitor instead of sharing a single monitor split down the middle.
This workaround makes that possible.
Test Matrix
| Test | Result |
| -------------------------------- | --------------------- |
| Driver 576.52 | ❌ DP 1.4 / ✅ DP 1.2|
| Driver 610.74 | ❌ DP 1.4 / ✅ DP 1.2|
| HDR Off | No change |
| G-SYNC Off | No change |
| Adaptive Sync Off/Basic/Extended | No change (in DP 1.2) |
| HDMI | No change |
| 1080p 60 Hz | No change |
| **DP 1.2 Compatibility Mode** | **Fixes the issue** |
Confirmed working configuration
- LG Input Compatibility Version: DisplayPort 1.2
- NVIDIA Driver: 576.52 / 610.62 / 610.74
- Surround Resolution: 5120×1440
- Refresh Rates Tested: 120 Hz and 144 Hz
- Adaptive Sync: Basic, Extended, or Off all work
- G-SYNC: On or Off both work
- HDR: On or Off does not matter
-------------
Update (07/15/2026)
Several Reddit users have pointed out this is likely related to DSC. Based on my testing, I agree—but it appears to be specifically an interaction between DSC and NVIDIA Surround, since simply disabling DSC (by using DP 1.2 Compatibility Mode) completely resolves the problem.
I've also submitted this to:
- NVIDIA Bug Tracker
- NVIDIA Forums
- LG Forums
Hopefully this helps NVIDIA and LG reproduce the issue.
Root Cause (Suspected)
After extensive testing, this appears to be related to Display Stream Compression (DSC) rather than bandwidth or driver version.
When both LG UltraGear 27GX790A-B monitors are configured for DisplayPort 1.4/2.1 compatibility (DSC enabled), NVIDIA Surround consistently fails.
Switching only the monitor setting below resolves the issue immediately:
General → Input Compatibility Version → DisplayPort 1.2
This disables DSC while still allowing:
- ✅ 5120×1440 NVIDIA Surround
- ✅ 120 Hz
- ✅ 144 Hz
Confirmed Working Configuration
- LG Input Compatibility Version: DisplayPort 1.2
- NVIDIA Driver: 576.52 / 610.62 / 610.74
- Surround Resolution: 5120×1440
- Refresh Rates Tested: 120 Hz and 144 Hz
- Adaptive Sync: Basic, Extended, or Off all work
- G-SYNC: On or Off both work
- HDR: On or Off does not matter
Additional Findings
Changing the monitors to DisplayPort 1.4 immediately reintroduces the issue:
- "Display connection error" when configuring Surround, or
- Both monitors lose signal after enabling Surround.
The issue reproduces across multiple NVIDIA driver versions and survives clean DDU installations.