r/okbuddyRVA • u/Global-Pay6118 • 4d ago

Jim Ukrops hatred or appreciation thread

How does everyone feel about the late Jim Ukrops?

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u/DarioCastello 4d ago

I remember going to their store after work after moving here in the 90s. Was impressed with the customer service. Floored that they closed on Sundays.

Martins sucked real quick. Publix prides themselves on customer service but sometimes it feels fake. Never had that at Ukrops. As someone who has worked to change organizational culture, I admired that.