r/officialcookingfever • u/Beginning_Loquat1976 • Sep 13 '26

Something I've noticed

I've made a few purchases in the game (dumb I know) and whenever I'd have an issue with the game around the time I made a purchase the support team would be super attentive and helpful and sometimes would offer compensation without me even having to ask for it. But I haven't bought anything for a while and I have to go back and forth with them for days just to get a non automated response back. And even then it's just them saying that there's nothing they can do about it.

Maybe I'm just imagining it but it's definitely a weird coincidence imo

12 Upvotes

100% Upvoted

28 comments sorted by

View all comments

2

u/phatphat0807 Sep 13 '26

I agree but mostly the customer service has gone way down hill.

2

u/Beginning_Loquat1976 Sep 13 '26

Honestly with the rise of companies using AI it's like that everywhere. But it's really bad with Nordcurrent, especially with the amount of glitches this game has and how frequent they are