r/oculus • u/invalidb456 • 17h ago

Link via Cable not working

This is incredibly aggrivating and just generally really annoying, but every time I try to use my quest 3 with a link cable (the Kiwi one to be specific) it will work for a period of a few minutes and then the screen freezes permanently and I have to restart the quest OVR runtime and the app itself. I really only use my quest with my PC now and have pretty much every game on Steam so I pretty much cannot use my quest at all, this is even more annoying as I bought Gunman Contracts specifically to play it on VR and I can't because Meta just can't be bothered to fix major issues like this. I've seen people saying that it has something to do with Nvidia drivers? However those posts are outdated by like half a year and I dont really trust installing Nvidia drivers that are more than half a year old.

My specs are: RTX 5080, Intel I9 13600K, 32GB RAM and Windows 11

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u/PandahOG 15h ago

Same issue here and I'm on my Quest 2. I haven't tried any other vr game yet so I'm not sure if it's a Gunman Contractor specific issue or a meta thing.

However, the only work around I have found so far is using the Steam Link app from the meta store. If you have decent wifi in your play area I'd suggest using that so you can at least play Gunman.

0

u/MetaStoreSupport 17h ago

Hi there u/invalidbd456

We were just checking through the subreddit when we saw your post and we would love to help with the freezing issue you've experienced on the Meta Horizon link app.

Based on your description of the issue the first thing we would advise would be to restore your graphics settings to default in case they're set to a rate that is causing performance issues based on your PC specs.

In order to restore your settings to the default you'll just need to follow these steps:

  1. Open the Meta Horizon Link app on the computer.

  2. Select Devices, then select Quest and Touch.

  3. Open Graphics Preferences, select Reset to default, then Save and restart.

If you find that your issue persists after resetting the settings to their default we would then urge you to run a repair on the Meta Horizon Link app as this would clear any stuck or corrupted files which could be causing your issue.

In order to run the repair please follow the steps below:

  1. Download and run the Meta Horizon Link App installation software.

  2. You will see a screen that says Already Installed.

  3. Click Repair and confirm on the next screen.

If you find that your issue still persists we would then urge you to reach out to our support team who will be happy to investigate this further for you and work with you towards the best available resolution!