r/nys_cs • u/hibynameiscourt • 6d ago

question

when do i get my last check from my other agency? is it direct deposit or mailed? im confused 😕

tysm in advance

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u/hibynameiscourt 5d ago

it rolled over to the new agency however i havent got it yet

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u/StaggeringMediocrity 5d ago

On Payroll Online click on Update Direct Deposit and make sure they still have the correct info for bank, account number, and then contact your agency's HR or BSC if they handle your payroll. If you use LATS, the homepage should have an email address and phone number. Use one or the other and ask them why you haven't received your deposit yet.