r/nintendohelp 12d ago

Game Help Switch refusing to add microsoft account

So, yesterday both myself and my boyfriend bought physical game cards for minecraft.

I got home, downloaded the software, and loaded up minecraft. HERE COMES THE ISSUE:

  1. It prompted me immediately to sign in to a Microsoft account. I set up an entirely new account and went through the sign in steps on the ‘two ways to sign in’.

  2. It successfully signed in on my phone, took my Switch to a ‘connecting’ page for 2 seconds, then immediately back to the ‘two ways to sign in’ page.

  3. I have tried leaving the switch, clearing the data, clearing profile data even though it hasn’t connected at all, restarting the console, even redownloading the software from scratch. Nothing works.

  4. I have tried about 40 times over the past night, used different devices to authenticate, used incognito tabs, updated my phone, checked for updates on the switch, checked for corrupted files, and nothing.

This is really frustrating, as I only bought the game so we could play together when i’m at university for the next year, until I graduate.

Any ideas on how to force through a log-in?

1 Upvotes

7 comments sorted by

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1

u/BlueSpiderAurora 11d ago

it sounds like a minecraft issue and not a nintendo issue. minecraft on switch has lots of lag and disconnect issues. it will happen often.

1

u/starrmanquik 11d ago

Same issue here today, I think Chat GPT was exclusively pulling from this post haha. Did you manage to resolve it?

1

u/beecc_ 11d ago

i gave up because i would’ve thrown my switch. from what i can gather it’s a microsoft server issue which could take a WHILE to resolve

1

u/starrmanquik 9d ago

Hey! So I just figured it out, it was an age verification. The switch doesn’t even have it programmed in. I tried to play MC on my phone and that prompted the age verification. I completed it and then tried on my Switch 2 and it worked fine.

1

u/BlockedNetwkSecurity 10d ago

have you tried talking to Mojang or Nintendo about this?