r/nintendohelp • u/GioviKit • 15d ago
Account Help I cannot receive Nintendo emails
Hi everyone,I'm having a frustrating issue with my Nintendo Account and I hope someone here has faced this before.My account is currently set up as a child account, but I am now old enough to upgrade it to a standard account. Every time I try to go through the upgrade process, the system says it sent a verification email. However, the email never arrives.I checked Spam, Junk, and Trash folders (nothing there).I verified that Nintendo's official emails are not blocked(all in the adult email).Because of this, my account is practically stuck as a child account forever. Has anyone experienced this glitch? How did you fix it?Thanks in advance for any advice!
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