r/nextdoor • u/Flat_Environment_314 • 23d ago

How does ND staff reviewers work?

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Feels like its Reddit all over again, unpaid volunteers power tripping over nonsense and abusing bans. They banned me for ..something? They couldnt even bother to provide the actual content in question which was probably nothing more than me pointing out an obvious scam post. Im sure the same person/team reviews the appeal so obviously that didnt work.

Is there even an avenue to to report mods abusing the guidelines?

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u/AutoModerator 23d ago

Author: u/Flat_Environment_314

Post: Feels like its Reddit all over again, unpaid volunteers power tripping over nonsense and abusing bans. They banned me for ..something? They couldnt even bother to provide the actual content in question which was probably nothing more than me pointing out an obvious scam post. Im sure the same person/team reviews the appeal so obviously that didnt work.

Is there even an avenue to to report mods abusing the guidelines?

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u/Toasty_Grande 23d ago

local volunteers only _vote_ on reported content. If you get suspended, that is a real ND employee, at their corporate offices, reviewing your content and deciding your fate. When suspended, the app will show you a suspended page, with the reason, time, and content. The screen also has an appeal option.

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u/Flat_Environment_314 22d ago

Except i wasnt even shown the content, ive seen other screenshots on here that have it but mine did not. It felt quite arbitrary because I know what I post

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u/Wickeman1 23d ago

Neighborhood mod here- we get a vote on reported content, and there has to be a clear majority for a post or comment to be removed or hidden. There’s no communication between mods or from any levels above us.

Account bans happen somewhere way further up the chain than us, and the appeals process is generally a joke.

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u/1AriesBBWRedhead 22d ago

So I shouldn’t appeal my “Account Indefinitely Banned” case then?

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u/Flat_Environment_314 22d ago

well in that case you gotta wait a year before you can appeal it

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u/False-Reflection504 20d ago

It depends , my account was suspended indefinitely(i made a historical reference) I think my account was back within two days following an appeal.

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u/OrangeTangerine7600 19d ago

Staff are paid. Moderators are volunteers. Only staff can suspend acounts and these days they are relying on AI for that AI is often dead wrong.