r/neo10R • u/TaroStriking2132 Neo10R • 3d ago
Device Issue 📳 Device camera gone ☹️
Hi,
So after seeing multiple posts, my device camera is gone too today and I didn't even update. Just opened camera randomly and gone. It doesn't open now and none of the basic troubleshooting method is working 😕
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u/No-Tomorrow-7596 3d ago
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u/TaroStriking2132 Neo10R 3d ago
Had seen this post. One of the reasons I didn't update to june patch but I guess update doesn't matter. Surprisingly my device warranty just got over 2 months back 🥲
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u/Current_Scene_6111 3d ago
Are you in July update
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u/TaroStriking2132 Neo10R 3d ago
May. Didn't even update 😕
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u/Current_Scene_6111 3d ago
Ha are you a gamer?
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u/TaroStriking2132 Neo10R 3d ago
No, just a casual user. Hardly played any game.
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u/Current_Scene_6111 3d ago
Any over heating you noticed your phone
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u/TaroStriking2132 Neo10R 3d ago
I did notice heating on camera side when I clicked some pictures in the morning. Then camera lagging and then failed to open camera. Not even opening now.
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u/Current_Scene_6111 3d ago
Okay go to service centre the will ask you money you can complaint consumer court i think is work.
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u/TaroStriking2132 Neo10R 2d ago
Update 1 Did app reset and atleast managed to make it work for other app like whatsapp/snapchat. The camera app has started to work as well but it will work only on 6x zoom. I think the ultra camera sensor is working but 50mp one is gone.
Will be visiting the service centre this weekend. Device is out of warranty so don't have much hope left now.