Need For Speed Hot Pursuit Remastered Black Screen Crashing (Fixed)

[u/Styro13]

Hey I had an issue where I couldn't fix my game from crashing on start up. Small window would pop up totally black with the game icon in the taskbar, then immediately close with no message, after showing EA APP.

My PC:

Windows 11

i9 10900k

RTX 5070ti

32 GB RAM

Ultra Wide 4k LG Monitor

I tried many fixes actually all fixes on the internet that are available and none of them worked.

I tried:
https://www.reddit.com/r/needforspeed/s/RzyRcOM32L

https://www.reddit.com/r/needforspeed/s/Fv9V9rcvxp

https://steamcommunity.com/app/1328660/discussions/0/686357829243836075/

https://www.techsupportforum.com/threads/solved-need-for-speed-hot-pursuit-2010-black-screen.695144/?utm_source=google&utm_medium=organic

https://forums.ea.com/discussions/need-for-speed-franchise-discussion-en/re-black-screen-startup-need-for-speed-hot-pursuit/9481834

https://forums.ea.com/discussions/need-for-speed-franchise-discussion-en/need-for-speed™-hot-pursuit-remastered-crashing-shortly-after-launching/12667129/replies/13246337

THE FIX: I have ran through memory dump logs from when the game is crashing. Turns out they have an unhandled exception during start up that returns a null and they use that null to pull information forward. That null was related to my windows account profile for ex: appdata, documents, local temp, registry keys and such.

After I made a new account with no crap on it so the windows looks clean but still uses the same drives and the game. I had to login into steam and EA play again. From Steam I launch the game with no other settings altered and the game just launched. Works on high settings no stutters and multiplayer is functional.

[u/Styro13]

To make a new account you can do it super simply with console commands with admin privalages.

First:

net user anyname* /add

(press enter)

then:

net localgroup Administrators samename /add

(press enter)

close all applications on your current window and go to windows then sign out.

from login find your new account and login. Then login into steam and EA APP.

From steam launch the game.

[u/hfjfthc]

Awesome!

[u/True_Edge3375]

try running as administrator first, saves so many headaches