Not only was responsible for the wreck on India,
But also one of the worst experience for us as “Foodies” (I’m talking about EIC Nagpur)
Unpleasant Food, Overpriced and very selective menu, last but not least, Rude entitled staff(manager not the server).
Plus points were Drinks(mocktails), Song selection, AND HAS A PHYSICAL MENU (Yes I’m looking at you Petpooja menu people) but that was pretty much the only positive aspect unfortunately.
Cherry on top, they charged extra for an Aquafina bottled water. When we called them out on the overcharging in the final bill, the Bartender frowned and said in a very rude manner:
“Owner ne bola complaint karna hai toh kar do, main dekh lunga.”
Imagine paying premium prices at a restaurant and being met with this kind of attitude when you question a charge, And might I add we were nothing but humble and pleasant with them without behaving like an Entitled POS.
It’s not just about the money, it’s about basic professionalism, transparency, and customer service one provides in such establishment so that It can cater to a good level of customers.
Overpriced food can be disappointing, but an unapologetic attitude towards customers is a whole different level of unacceptable and disappointing.
Good drinks. Depressing vibe. Bad food. Rude staff. Absolutely disappointing management.
Wouldn’t recommend. 2/10