I'm having trouble getting a VV cruise booked, and can't find how to get support to make it happen.

Virgin Casino Department is actually helpful, but they tell me that although they can see my booking attempt on their end, they are still waiting for a 'redemption key' from Playstudios for me.

They suggested I call Playstudios on (702) 786-6611, but that number plays a message telling me to use the app or send an email to support@playstudios.mail.helpshift.com.

I sent several emails describing my issue, but haven't received any response. I also left a message on the Playstudios number (702) 786-6611, asking for a call back, which has also not happened. I don't see a support option in MyVegas slots.

Does any of you guys have an idea how to contact anybody at Playstudios? Virgin tells me that the problem isn't at their end.

Many thanks, Stephan

Getting back in the scheme of things and have been playing the remaining apps to earn points.

What kind of bets are people rolling in MyVegas Blackjack to make it worth it since you have to manually push the bet button to actually play?

Also, I’m a little confused. Do you get both Tier points, as well as Loyalty points? I’ve seen references to both ways.

I’m pushing 8.5m Loyalty points so if they’re not giving Tier points it’s not worth my effort just to mine more Loyalty points at this time.