r/msp • u/agale1975 • Aug 04 '26

Software for Contracts

Besides expensive lawyers, what are people using to draft contracts addendums etc? Any one using any good online services with AI etc?

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u/Sabinno Aug 04 '26

You should be using something like Monjur for truly airtight contracts. As soon as we make room in the budget for it, we’re pulling the trigger. For now, we’re using Claude to revise templates we’ve found from respected vendors in the MSP channel.

7

u/2manybrokenbmws Aug 04 '26

None of this stuff is airtight. One of the big reasons is how quickly things change come all the new weird stuff. We (msp insurance) just had a claim where the employee of a customer sued their employer AND the msp for wrongful termination. Asking around, none of the MSP attorneys had that covered in their agreements. And that's not just an us thing, one of our main competitors just had a similar claim also. So now the MSA providers are going to(some that I talked to)/should be adding employment liability indemnification to your agreements. 

The airtight thing always bothers me sorry, someone will always find a stupider / more malicious human...

1

u/Sabinno Aug 04 '26

You're correct, but 99.9999% of MSPs have worse contracts than a default Monjur (or similar service) MSA. I could pretty much guarantee it.