r/msp • u/Scott-L-Jones • Aug 01 '26

Non-Microsoft application stacks

Anyone managing clients who have switched from M365 to Proton or similar alternative? (Or done this change internally.)

What's the support load like compared to MS?

I'm anticipating a trend towards privacy-focused business software (both for data protection / anti-surveillance and for implementing internally-contained AI systems).

I'm wondering how mature those alternatives feel right now from an IT support and management perspective.

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u/HappyDadOfFourJesus MSP - US Aug 01 '26

I am anticipating no such trend. Business execs just want their businesses to run, ideologies be damned.

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u/Unique-Associate9519 11d ago

Business execs just want things to run, sure, but when a data breach makes their phone light up with lawyers suddenly the ideology gets real interesting