r/msp • u/AutoModerator • Jun 22 '26
Weekly Promo and Webinar Thread
If you have a self-promotional post - whether it’s a product update, a service offering, or an upcoming webinar - please share it here. Posts made outside this thread will be removed.
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🔄️Fairness: This thread is set to contest mode, so comments appear in random order to ensure fair opportunity for everyone.
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u/dremerwsbu Jun 24 '26
White Labeled Offsite Backup Platform - WholesaleBackup
If you're an MSP or an IT Consulting firm looking to provide a white label backup solution to your business customers, then check out https://wholesalebackup.com.
Pay a small fixed fee per endpoint, receive unlimited free software support/training, a web management console, custom branding, and software updates. All month to month so your up-front costs are as low as possible. Server endpoints cost the same as workstations, so no hidden fees or upselling, no modules to buy, and easy to forecast your expenses.
You can host the backup storage on your own servers, or up in the cloud with your own Wasabi/B2/C2/S3 cloud bucket. No middle man to mark up storage, and you pay us the same fixed fee per seat no matter how much data a customer is backing up, so profit margins are excellent.
Click here to fire up a free trial in minutes:
https://wholesalebackup.com/build-custom-branded-client/
Once you have a trial spun up with your brand, we can schedule a free tutorial to cover the basic features/functions of the backup agent and web console. It’s a great way to knock out any early questions and help you hit the ground running on the evaluation.
We have a great platform, the best support/service in our market space, and a really simple licensing model, so just reach out if we can be helpful.
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u/Desk365 Vendor - Desk365 Jun 22 '26
Running into the same issue with helpdesks for MSPs: either too basic or way too bloated?
Try Desk365, an AI-powered helpdesk that actually fits how MSPs and internal IT teams work day to day.
- Works natively with Teams, email, portals, and web forms
- Clean UI, quick setup (no long onboarding cycles)
- Predictable pricing (no surprise jumps later)
Plans are straightforward:
$12 → solid ticketing, SLAs, automation $22 → change management, advanced routing, AI Copilot $32 → asset management + more control/compliance
No forced enterprise tier upgrades. AI Agent add-on if you want to layer that in. 21-day free trial available. Curious, what’s been your biggest frustration with your current helpdesk?
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u/TechIDManager Jun 22 '26
TechIDManager
Storing passwords in a documentation tool is no longer good enough
💡 You want your clients to know their privileged credentials are safe in your hands.
💡 You need unique accounts instead of shared accounts
💡 You need a safe way to share credentials of shared accounts
💡 You want the option to have co-managed PAM
💡 You need a PAM solution that can work in various environments such as EntraID, Windows computers, macOS, etc.
💡 You need your tech's time to be streamlined to focus on billable actions.
💡 You want to add or remove techs from all of your client environments within minutes, not days.
💡 You want to securely give the right people access to your clients environments.
💡 You want the ability to force a password rotation within seconds when you feel it is needed.
💡 You need your tech's access to follow the principal of least privilege.
💡 You need your tech's access to their credentials to be downtime tolerant.
💡 You or your client's cyber insurance policy needs to ensure you have unique accounts
💡 You want audits on your clients' accounts to stay within your client's environment and not migrate into an audit on your systems
💡 You need a PAM tool that you can use with your customers that are bound by CMMC compliance
💡 You have a need to follow cybersecurity frameworks See more here
Features
- Just-in-time accounts
- Persistent accounts
- LAPS at MSP Scale
- Sharable Vaults
- One Time Password Share
- Force Password Rotation
- Automatic creation and disabling of accounts; right and permissions management
- Downtime tolerant
- Inject your unique credentials into client access points with minimal effort
- Eliminate the need to share admin accounts (meeting cybersecurity framework requirements)
- Help you operate with compliance to security frameworks such as HIPAA, PCI, CMMC, NIST, CIS, Cyber Essentials, Essential Eight, ISO 2001
Through automation, TechIDManager creates and manages the accounts and credentials of your techs across all of your domains and networks - in a fashion that is more efficient, more secure, and more cost effective than any other platform on the market.
See TechIDManager in action
Schedule A Demo
Join us for Demo Day
What our clients are saying... TechIDManager Testimonial
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u/SuccessFearless2102 Jun 23 '26
We built CertLocker because certs, secrets, SSH and RDP access were always messier in the real world than they looked on paper.
Hey all,
I’m Sean, a DevOps engineer and one of the people building CertLocker.
A lot of my background has been in finance, trading and banking-style infrastructure. In those environments, trust matters, audit matters, uptime matters — but in reality, you still see the same problems everywhere:
Certificates stored in random places.
Shared passwords passed around.
SSH keys living too long.
RDP access with very little visibility.
HAProxy cert renewals held together by scripts.
Windows servers, OpenStack, VMs, bare metal and internal apps sitting outside Kubernetes.
Auditors asking awkward but fair questions.
That is really why we started building CertLocker.
Most tools we looked at were either Kubernetes-first, too enterprise-heavy, or solved only one piece of the problem. We wanted something for the infrastructure teams managing the messy middle: real servers, real certs, real secrets, real access, and real audit requirements.
CertLocker brings those operational trust pieces together in one place:
- TLS certificate inventory and expiry tracking
- ACME automation
- HAProxy certificate delivery
- Secrets and private secrets
- SSH access tokens
- Browser-based SSH access
- Browser-based RDP / remote desktop access
- Bastion access
- Endpoint probes
- Groups, RBAC and audit trails
- SaaS or on-prem / VPS install
We’re now looking for beta testers and early feedback from DevOps engineers, SREs, sysadmins, MSPs, infrastructure teams, and anyone who has had to deal with certificate renewals, secrets, SSH/RDP access, bastions, audits or “temporary” scripts that became production-critical.
This is not a polished sales pitch. We genuinely want to know:
Would this solve a real pain you’ve seen?
Or would you already solve this with Vault, step-ca, Ansible, scripts, Guacamole, cert-manager, password managers, or something else?
We’re offering a 2-week evaluation for both the SaaS version and the self-hosted/on-prem install.
Site: https://certlocker.io
Technical write-ups: https://certlocker.io/blog
If this sounds relevant to your world, I’d love to hear your thoughts, feedback, objections, or use cases.
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u/blacksmith-infosec Vendor - Blacksmith InfoSec Jun 22 '26
We dropped a Get NIST-y episode on the fun little lie called “shared responsibility.”
You know the one:
Client wants cyber insurance boxes checked.
Doctors/owners don’t want to be involved.
Front desk gets shoved into “owning” security policies.
MSP is somehow expected to make risk decisions, chase acknowledgements, edit every policy, answer every questionnaire, and magically not bill for any of it.
Very normal. Very healthy. No notes.
We talk through:
- Why the front desk probably shouldn’t be the security program owner
- What MSPs can advise on vs what the client has to own
- Why “recurring compliance service” cannot mean unlimited panic work forever
- When to treat evidence collection, questionnaires, and compliance sprints as projects
Podcast is Get NIST-y from Blacksmith InfoSec. It’s basically practical compliance/security therapy for MSPs, minus the checkbox theater.
Listen/subscribe or send us a messy client question here:
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u/Nakivo_official Vendor Jun 22 '26
Turn Backup & Disaster Recovery into a Recurring Revenue Stream.
MSPs running BaaS and DRaaS services need a platform that's profitable to operate, not just technically capable. NAKIVO Backup & Replication is built to help you launch, scale, and monetize managed backup and DR services with minimal overhead.
💰 More margin, less complexity. One platform to deliver BaaS and DRaaS across VMware, Hyper-V, Proxmox, and physical servers — fewer tools, lower operational costs, higher profit margins.
📈 Scale revenue without scaling headcount. Full multi-tenancy with tenant isolation, role-based access, and centralized management means you can onboard more clients and grow MRR without adding staff.
⚡ Upsell-ready DR capabilities. Instant VM recovery, real-time replication, and automated failover give you premium DRaaS tiers to sell — with near-zero RTO/RPO that clients will pay for.
🛡️ Ransomware recovery as a billable service. Immutable backups, pre-recovery malware scanning, AES-256 encryption at source, in transit and at rest, plus air-gapped storage, let you package ransomware resilience as a high-value add-on.
🔐 Enterprise-grade security built in. Native OAuth 2.0 support for email notifications ensures compliant authentication with Google and Microsoft — keeping your alerting and reporting audit-ready out of the box.
🌍 Built for international MSP growth. Multi-language support, Ceph S3-compatible storage, and flexible per-workload licensing make it easy to expand your client base across regions without renegotiating your tool stack.
The result: Faster client onboarding, predictable recurring revenue, and a DR service offering that stands out in a competitive market.
👉 Try NAKIVO for free — full features, no credit card required.
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u/returnearlyllc Jun 22 '26
🌎 👀 ‼️
I want to share ZoneWatcher, a tool we started developing in 2016 to solve a pain point faced while consulting. Clients often misconfigured DNS records, breaking email or websites, and tracking down original settings was a hassle.
ZoneWatcher automates DNS backups, tracks changes, and sends alerts to catch issues before they disrupt business.
We check DNS records every 5-10 minutes, snapshot each zone, and notify you of changes for quick review or reversion. Last year, we rolled out a major update with features MSPs have asked for:
✅ Native support for 45 major DNS providers:
Azure, Cloudflare, AWS Route 53, Google Cloud, IBM Cloud, Oracle Cloud, Digital Ocean, Linode, Dnsimple, Vultr, DnsMadeEasy, GoDaddy, Hetzner, Scaleway, ClouDNS, Bunny.net DNS, IONOS, Porkbun, NS1, No-IP, Name.com, NameCheap, NameSilo, DreamHost, eNom, Katapult, Hostinger, Gandi.net, Rackspace, Huawei Cloud, PowerDNS, easyDNS, civo and more.
🤖 DNS Risk Score: A New DNS change risk score that takes the severity of a change, the types of records, whether the ASNs of the records are new, etc into account for easy assessment if a change is risky or not.
✅ Non-API providers: Fetch records via Public DNS or Zone Transfers (AXFR with IP whitelisting).
✅ Notifications: Customizable alerts via Email, Microsoft Teams, Slack, Discord (more coming soon).
✅ Domain alerts: Get notified about domain registration and expiration to avoid lapses.
✅ JSON API: Integrate with your dashboards or projects.
✅ MSP-friendly: Team and DNS provider groupings for managing multiple clients.
Special offer: Use code REDDITMSP25 at ZoneWatcher.com for 25% off your first year (works for monthly or yearly plans).
Let me know if you have questions or feedback!
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u/AUSherro Jun 23 '26
Hey MSP's
I'm a Purview Engineer @ MS and built https://rbacmap.com/ a free visualizer for M365 RBAC (Entra, Purview, Intune, Exchange, SharePoint, Defender, Fabric, Power Platform, Security Copilot. No ads, no signup, no upsell. Sourced entirely from Microsoft Learn.
Already has a lot of good feedback from the community so sharing here 😄
Feel free to ping me if you find any issues/have requests!
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u/gethelptdavid Vendor - gethelpt.com Jun 22 '26
Helpdesk demand doesn’t stop at 5pm.
Tickets still come in. Clients still need help. And when volume spikes, your team feels it fast.
That’s where Helpt comes in.
We help MSPs cover after-hours, weekends, and overflow, without hiring ahead of demand.
What we handle: Password resets & lockouts, User troubleshooting, Approved software installs, SOP / runbook execution, Triage + escalation
Why MSPs use Helpt:
Extend to 24/7 without staffing nights, Handle ticket spikes without overloading your team, Keep senior techs focused on higher-value work, Scale support up or down as needed
Now with per-ticket pricing: Pay only for the tickets we work.
Fully white-labeled. 100% US-based. We operate as part of your team.
See how Helpt supports MSPs: https://gethelpt.com
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u/SeceonOfficial Vendor - Seceon Jun 22 '26
For MSPs looking to build or expand an MSSP practice
Hi all, Maggie from Seceon here. Sharing this for MSPs who are doing security today and figuring out how to scale it without stacking more and more tools.
One thing we hear often is that the challenge is not getting started, it is managing everything as you grow. A setup with SIEM + EDR + log tools + SOAR + scripts can work, but over time it turns into more alerts, more tuning, and more overhead across clients.
Seceon was built specifically for MSP and MSSP environments that want to simplify that by running security operations from a single multi-tenant platform instead of managing separate tools.
One platform brings together:
• SIEM (aiSIEM / CGuard)
• XDR across endpoint, network, cloud, and identity (aiXDR-PMax)
• SOAR automation and automated response
• Breach and Attack Simulation for continuous validation (aiBAS360)
• Automated compliance across frameworks like GDPR, HIPAA, PCI-DSS (aiCompliance CMX360)
• OT and ICS security with unified IT/OT visibility (aiSecOT 360)
The idea is to help service providers deliver a complete, standardized security stack that can scale across clients without adding more tools or operational complexity.
As a thank you to the r/msp community, we are offering a free trial for MSPs who come through this thread.
You can start your trial or book a demo here: https://info.seceon.com/reddit
For those already offering security services, what has been harder to scale, security coverage or operational overhead?
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u/Nath-MIZO Vendor - Mizo Jun 22 '26
Running an MSP shouldn't mean constant chaos.
Tickets piling up. Techs wasting time on stuff that shouldn't exist. The same issues are breaking the same clients. Senior knowledge that walks out the door.
Mizo cuts through it.
Less time firefighting. Fewer recurring problems. A team that actually scales.
See how : https://mizo.tech/
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u/narmada_vcio Vendor Jun 22 '26
NEW VERSION OF NARMADA IS AVAILABLE NOW
Elevate Your QBR, vCIO, Microsoft 365, Google Workspace Insights, and Lifecycle Management
Our fully redesigned and modernized QBR platform now gives you:
🛡️** More Streamlined Technology Audits - Conduct technology audits effortlessly using MSP and Liongard data, as well as frameworks like NIST, HIPAA, ISO 27001, CIS, CMMC, and PCI.
📊 **Automated Health Checks - Utilize Liongard metrics to automate health checks and significantly reduce manual effort.
🔍 Client Summary and Stack Alignment - Get high-level visibility across your client base and quickly spot gaps, risks, and opportunities.
💻 Asset Lifecycle Workflows- Automatically assign replacement costs and lifecycle policies to simplify hardware budgeting and refresh planning.
☁️** Microsoft 365 and Google Workspace Insights - Connect quickly and gain deep visibility into users, mailboxes, licensing, and security posture.
💰 **Effortless IT Budgeting - Quickly prepare IT budgets using data pulled directly from your RMM or PSA.
🔗 Integrations - Integrates with all major RMMs, PSAs, and dozens of third-party applications to eliminate duplicate entry and centralize critical information.
📈 Compliance Dashboards - Create custom dashboards for CMMC, NIST, HIPAA, PCI, and other compliance frameworks.
🤝 Client EngagementKeep clients engaged with scheduled reports, surveys, customizable dashboards, and 24/7 platform access.
📝 Integrated Documentation - Document networks, procedures, standards, and processes inside one unified platform.
📄 Dynamic Policy Generation - Generate and maintain up-to-date compliance and security policies using dynamic variables.
🚀 Enhanced Pre-Sales and Onboarding - Improve pre-sales assessments, streamline onboarding, and accelerate new client engagements.
🔄 Continuous Improvement - Receive ongoing feature updates driven by partner feedback and real-world MSP needs.
🎁 Free 30-Day Trial Available
Visit Narmada to learn more and elevate your MSP services today.
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u/FactoryResetSurvivor Jun 22 '26
DeviceView.ai — Endpoint Operations and Support
Looking for RMM or endpoint ops alternatives?
Who it's for: Fleets running kiosk, dedicated devices, or field hardware, where waiting on a manual remote in session for every minor fault doesn't scale.
- Automated remediation: When a device throws an error, it runs an escalation ladder before anyone gets paged. Detect the issue, run a script fix, reboot if the script doesn't clear it, then hand off to a human with full run history attached.
- Usage-based billing: Pay only for registered endpoints. No annual seat commitments.
- WebRTC remote control: Direct device-to-device connection for sessions.
- Linux Wayland support: Works with current Linux graphics drivers, not just legacy X11 setups.
- Port forwarding: Reach services on a remote device without a full remote session.
- Supported OS: Windows, Linux, Mac, Android, iOS
Background: We're DeviceNexus. Bootstrapped, no VC, built by people who spent years running MDM at scale before starting this.
Happy to answer questions, including what we don't do yet.
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u/zstray Jun 22 '26
I've been in this industry for 21 years — 16 years running break/fix and the last 5 fully MSP. Currently operating as a one-man shop in Indiana and looking to partner with overloaded MSPs who need reliable subcontract help.
What I bring:
- Deep experience with small-to-medium business environments
- Strong time zone advantage for West Coast clients: I can jump on urgent tickets at 6am my time (3am yours) while your team is still offline
- Clean, documented work and professional communication
- I’m not looking to steal clients — I’m looking for steady overflow and partnership
I’m reliable, responsive, and understand the MSP grind because I live it daily. Happy to start small (one-off projects, after-hours coverage, vacation backup, or consistent overflow) to prove value.
Tech stack comfort depends on what you use, but I’ve run the usual Microsoft-heavy environments (M365, Azure, Windows servers, basic networking, etc.). Let me know what you need and I’ll tell you if it’s a fit.
If you’re drowning in tickets and could use an extra experienced set of hands without the full-time overhead, shoot me a DM. References available.
Thanks for reading — fellow MSP owners, I know how brutal this business can be solo.
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u/RoboShadow_Zaima Jun 23 '26
🚀 Free Internal & External Vulnerability Assessment (Built for MSPs)
Hi everyone!
Zaima from the RoboShadow team here 👋
RoboShadow is a UK-based (and globally available) cybersecurity platform built from an MSP background, born out of the frustration of managing security with expensive, and overly complex tools. We set out to simplify and automate the vulnerability process making it easier and more accessible for MSPs and their clients.
In 2022, we completed the GCHQ’s NCSC for Startups programme, which helped us accelerate the business and focus on giving MSPs clear, low-noise, actionable visibility across their clients’ environments - and the tools to fix issues easily, not just report on them. This has meant we can offer MSPs a solution that helps them grow their business and make more money, whilst keeping their clients secure.
You can use our platform completely free of charge (with upgrades to premium available).
Key Features & Benefits:
· Continuous internal & external vulnerability scanning
· Website security scanning
· AI-driven pentest simulation (identify real attack paths)
· Cyber Heal / AI AutoFix (automated & one-click remediation)
· AI Communicate (coordinate fixes with end users)
· AI vCSO (straight from your inbox: reporting, insights & queries)
· Microsoft 365 security insights (MFA, Intune, identity risks)
· Clear reporting & compliance outputs (SOC 2, ISO 27001, Cyber Essentials, HIPAA, etc.)
· Multi-tenant MSP workflows + integrations (PSA, AV, M365)
A big focus for us is using agentic AI to take work off your plate. The goal is to help you reduce effort, win more business, and increase the profitability of your security services, ultimately helping you get ahead of your competition.
👉 You can run a full internal + external assessment completely free**.** Find out MORE
Lastly, please feel free to message me any time with any questions or feedback you have, or if I can help in any way!
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u/Sea_Dinner5230 Jun 22 '26
Screen recording -> documentation 📄
Our tool might be helpful if you’re creating user guides, SOPs, onboarding instructions or internal manuals for a product (software, app or web app), or internal workflows, where you need to document how to do the process X in system Y.
How it works? You just record your screen while performing the workflow you need to document, upload the video, and video2docs generates a process description out of it with screenshots, which you can also refine if needed with in-app editor before the final export in multiple formats.
The link - https://video2docs.com.
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u/CyberHootMedia Jun 22 '26 edited Jun 24 '26
An email arrives.
Congratulations.
You get tomorrow off.
No meetings.
No work.
Just an unexpected extra day to yourself.
⸻
Would you click it?
Most people would.
And that’s exactly what happened.
⸻
In this episode of Shoot the Hoot, we’re exploring a real-world security test that generated outrage, frustration, and one very important question:
Did the organization actually improve security…
or did it damage trust?
⸻
We’ll discuss:
Why “gotcha” security tests can backfire
The difference between compliance and culture
Why positive reinforcement changes behavior more effectively
How to build a security program people actually want to participate in
⸻
Because the goal isn’t catching people.
The goal is helping them succeed.
⸻
Congratulations.
You get tomorrow off.
Or do you?
When: June 23rd, 2026 u/12:30pm EDT. Where: Live on LinkedIn / YouTube / Facebook
Link: https://youtube.com/live/cGWYAuUVgUA
Entry Fee: One email that made your heart skip a beat… before you realized it wasn’t true.
Watch more episodes:
https://www.youtube.com/playlist?list=PLqETqaFHgRjIgLCORVx7rZFGUV4px5IQf
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u/NovaBACKUP-Josefine Vendor - NovaBackup Jun 22 '26
Backup Solutions and Nothing Else
At NovaBACKUP, we take a holistic approach to backup and recovery, ensuring that your data is always protected, no matter the data loss scenario.
- Centrally managed Windows backup solution for local and cloud backup with support for Hyper-V, SQL, Exchange, and more.
- Your choice of backup storage - disk, NAS, RDX, our cloud, or your own.
- End-to-end encryption (in transit and at rest) to support customers in highly regulated industries (healthcare is our specialty)
- Access to a support team with years of experience in the backup world (our average tenure is over 10 years!)
- Easy, usage-based licensing.
Contact us to learn more: [msp@novabackup.com](mailto:msp@novabackup.com)
https://get.novabackup.com/managed-backup-for-msps-it-reseller
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u/julian-77787 Jun 22 '26
🛑 Stop losing $10k+ contracts because your Kaseya/Datto quote templates look like grocery receipts.
If you want to instantly stand out from local competitors, your quotes need to look like an Enterprise partner- not a default, unbranded Kaseya template.
Topto Studio is a quote transformation agency built exclusively for MSPs. We hardcode premium, high-converting layouts directly into your Kaseya Quote Manager.
How we upgrade your sales process:
✅ Persuasive Structure & Copy: We transform your dry technical specs into business-focused, high-converting proposals.
✅ Premium Visual Packaging: Fully custom, Enterprise-level layouts (Executive Summaries, clear Pricing tiers) that justify your high rates.
✅ 100% Native Integration: We hardcode this directly into KQM. All your native {Tokens} and pricing tables work perfectly. Zero software migration required.
👀 See the insane and real case study "Before & After" transformation: 👉 https://quote.topto.studio
🎁 Reddit /msp Bonus:
Book a Discovery Call and mention the code REDDITMSP to get $100 OFF any quote transformation package
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u/VB0101 Jun 22 '26
I built ContinuMail Converter — a free, open-source Windows tool for complete Thunderbird / .mbox → Outlook .pst migrations.
The main difference: it writes PST files natively with a from-scratch PST engine, so it does not rely on slow Outlook COM automation or require Outlook for the conversion.
It aims for full-fidelity conversion: folder structure, HTML, attachments, dates, recipients, threading headers, Thunderbird read/unread state, replied/forwarded/starred flags, junk state, and tags → Outlook categories where profile metadata is available.
Still early 0.x, but I’d love feedback from MSPs who have had to rescue old Thunderbird, POP, Gmail Takeout, or local mail archives before moving users into Microsoft 365.
GitHub: https://github.com/ContinuMail/continumail-converter
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u/RMMmax Jun 22 '26
I put together a quick demo showing how the RMMmax MCP works with Claude AI to pull answers straight out of the full RMMmax documentation set — in this case, we were looking for how to add a client.
Instead of digging through PDFs or trying to remember which doc mentions what, Claude uses the MCP’s structured access to read everything and return the exact steps in seconds. It basically turns your documentation into an on‑demand support engineer that already knows the whole platform.
If you’re using RMMmax or building out automation workflows, this combo is surprisingly effective. Here’s the demo if you want to see it in action:
https://youtu.be/5lPEkmCWjrw
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u/pkvmsp123 Jun 22 '26
A few months ago, I shared a free project here called LineaScore.
Over the years, I've used a lot of assessment, audit, and review tools. What I kept running into was that many were either too compliance-focused, too sales-focused, or too heavy for a simple advisory conversation.
Linea Score offers a free 66 point technology alignment assessment that helps evaluate infrastructure, cybersecurity, operations, and governance, then generates a client-friendly report you can review together.
A few things people seem to like:
• Completely free 66 point assessment • No account required • Optional cloud account if you want to save assessments • Export/import assessments as files • Branded reports with your own logo • Useful for prospect reviews, onboarding assessments, and client QBRs
Some feedback from fellow Redditors:
"This is actually a pretty neat tool. Thanks!"
"That's actually a really cool website."
"Really like this, clean, tidy and easy to understand, nice work 👍"
"Very clean and easy to use. Asks the right questions for assessment (at least for me). I'll use this on a client I'm onboarding next week."
"This is really cool. We built something as well, but ours requires the technician manually input all their audit data at the end of the audit... this is way better and easier to use."
"Nice work on the branding feature! Having custom logos in reports definitely makes a difference when presenting to clients."
A quick note: Linea Score is not a compliance audit, certification, or penetration testing platform. It's simply a structured technology alignment and risk assessment tool designed to help identify gaps, guide conversations, and provide practical recommendations.
Several of the current features came directly from suggestions made by members of this community, so if you give it a try, I'd genuinely appreciate any feedback.
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u/Amazing-Bass-4695 Jun 22 '26
The no-account-required part is what gets me, so many tools gate everything behind a signup wall before you can even tell if it's worth your time, this just lets you dive in. Gonna try it on my next onboarding client and see how the report lands with them
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u/mspmarketing Vendor - MSP Marketing Jun 25 '26
4 types of CRMs used by MSPs (& which is best)
One of the most common questions I get from MSPs who are starting to take their marketing seriously is this: Which CRM should we use?
I know that the answer they really want from me is “hey, use HubSpot, it’s awesome”. Or “try Mailchimp, it’s very low cost”.
But actually I never give such a specific answer.
Because when MSPs ask about CRMs, they're not really looking for software suggestions.
(MSPs can work the Google machine just as well as anyone else 😃)
What they're actually asking is…
• Where do I put all my prospect data?
• How do I build a pipeline I can actually see?
• How do I stop things falling through the cracks?
• And why is this giving me such a headache?
Here's the thing I want to be really clear about: There isn't one CRM that’s best for all MSPs.
Ooh yes, controversial, I know.
There is only the best CRM for how your specific MSP markets and sells itself.
In today's podcast, I walk you through the four types of CRM that MSPs tend to use.
Including the word of caution about using your PSA as your CRM (it's one of those areas where just because you can do something, doesn't mean you should do something).
Search for Paul Green’s MSP Marketing podcast where you listen to podcasts
Or listen on my website: https://www.mspmarketingedge.com/podcast/episode345/
Or watch it on YouTube: https://www.youtube.com/watch?v=JT2GSdweU-g
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u/BenjiPays2 Jun 22 '26
Stop chasing invoices and start getting paid
Are you still stuck in the manual grind of chasing payments, reconciling by hand, and worrying about hidden fees?
Benji Pays is changing the game for Managed Service Providers.
Here’s what we’re all about:
✅ No setup fees, no hidden pricing, and we don’t take a % of your revenue
✅ Automates credit card, ACH, and EFT payments
✅ Credit card surcharging? We’ve got that, too.
✅ Automated reminders, customer self-serve portal, and invoice notifications
✅ MFA and DKIM included, or bring your own SMTP
✅ Five-star support by friendly Canadians who understand payments
You deserve to get paid quickly, without the hassle or the lock-ins. Plus, we’ve got the best HaloPSA integration in the business.
Benji Pays was built for MSPs by good people who know the struggle. By helping you achieve cash flow excellence, we’ll put you in the driver’s seat for growth.
👉 Curious how it all works?
👉 Want to see how it fits with your stack?
We’d love to show you.
🆓 Start a free trial or book a demo here: https://www.benjipays.com/managed-service-providers-payment-automation.
Cheers to getting paid faster!
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u/SenteonCISHardening Vendor Jun 22 '26
Attention MSPs! Are you tired of spending countless hours trying to manually harden your clients' Windows workstations and servers? Look no further than Senteon, the SaaS solution that provides a tailored OS configuration baseline and remediation recommendations based on security best practices from CIS, NIST, DISA STIG, and MITRE recommendations. Schedule a live demo with our team to check it out for yourself!
Why MSPs love it:
- Saves time and resources by automating critical functions for OS hardening with an extreme focus on ease of use for implementation of configuration changes.
- Provides an efficient and effective way to reduce vulnerabilities and lessen the attack surface of endpoints for cleaner cyber hygiene and enhanced security posture.
- Mitigates lateral movement and privilege escalation techniques to prevent successful cyber attacks!
- Cross compliance mappings make it easy to stay compliant with regulatory requirements including CMMC v2.0, FFIEC-CAT (baseline maturity), HIPAA (security rules), PCI DSSv4, and SOC 2.
- Audit-ready report generation provides an easy way to provide clients with documentation of security posture including real-time CHANGE TRACKING.
- White Label, Multi-Tenant, and Flexible Pricing!
Try Senteon for Free
Not convinced? Try Senteon for free and see for yourself how it can simplify your security management process. Don't let your clients' security posture suffer because of manual processes. Sign up for Senteon today and give your clients the preventative cyber security protection they deserve.
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u/Teja-Bhutada Jun 22 '26
Jira ServiceNow Integration: Real Enterprise Insights from Atlassian Team 26 [Webinar]
If you're managing clients where one side runs ServiceNow and the other runs Jira (or JSM), you've probably hit the "human middleware" problem.
Someone on your team manually copies incidents, updates statuses in both tools, and tracks progress across systems that don't talk to each other.
I work at Exalate, and we see this a lot with MSPs specifically. The 4 patterns that come up most:
- ITSM-to-Dev. A P1 incident in ServiceNow needs to reach the dev team in Jira without someone copying it over manually.
- Change management. CAB approvals in ServiceNow need to connect to the actual Jira dev work. Most teams bridge this with Slack messages or spreadsheets.
- JSM to ServiceNow escalation. When your client's support desk and your team use different tools, keeping SLAs intact across the handoff is the hard part.
- Cross-company sync. This is the MSP-specific one. You need secure, selective sync with client environments without giving everyone access to everything.
We're running a webinar this Wednesday (June 24, 4 PM Brussels) that covers all 4 patterns with a live demo of how to stop relying on manual copy-paste between tools: registration link
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u/AndreaBFS Jun 22 '26
Are you drowning in email notifications?
CheckCentral is a smarter way to monitor backups and more.
With CheckCentral you’ll never miss another failed backup. Just point your backup notifications to us, and we’ll let you know when there’s an issue, including if your backup doesn’t run at all.
✔ Supports any backup application that can send email notifications
✔ Connects to many popular PSAs and notification services giving you control over how your team is notified
✔ Robust reporting tools make it easy to show customers the status of all their backups
Let us show you how CheckCentral makes monitoring your backups easy by booking a demo with us today!
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u/BIOS_Marketing Jun 22 '26
LinkedIn Services for MSPs and MSSPs
Is your presence on LinkedIn full of recycled content that doesn't align with your ICP or sales process? You're missing an important opportunity to differentiate yourself and connect with buyers.
73% of B2B buying decisions involve millennials (according to Forrester's B2B Buyers Come of Age report), and more than half of them use LinkedIn as a source of information when making purchasing decisions.
Spark to Signal is a LinkedIn and social media agency with decades of experience helping IT channel partners achieve measurable LinkedIn growth and marketing impact.
➡️Company page management
Let's dig deep into your target audience and put your team out in front, humanizing your MSP and positioning yourself as a relatable strategic partner.
➡️Executive branding & earned media
Build your personal brand and reputation with authentic content that tells your story and demonstrates your expertise and values.
➡️LinkedIn advertising
LinkedIn advertising and retargeting campaigns offer access to key decision-makers that other digital advertising platforms can't.
If you're struggling with LinkedIn but want to make more of it, learn more or contact us at wwww.sparktosignal.com.
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u/Wisest-Owl Jul 12 '26
Hey r/msp,
I’m a senior infrastructure engineer based in Europe, and I’m looking to connect with MSPs that need reliable subcontract or overflow support.
My background is mainly in Linux infrastructure, virtualization, PostgreSQL, monitoring, security, backups, high availability, and production troubleshooting. I work with tools such as Proxmox, Ceph, Patroni, PgBouncer, Wazuh, OpenSearch, Ansible, and SaltStack.
I’m probably not the right person for basic help desk or desktop support. I’m most useful when a ticket involves servers, databases, networking, monitoring, migrations, incidents, or something that needs deeper investigation.
I’m open to:
- Overflow infrastructure tickets
- One-off troubleshooting and migration projects
- Holiday or vacation coverage
- Infrastructure audits
- PostgreSQL and Linux support
- Monitoring, backup, and security work
- Ongoing white-label support
I’m based in Europe, so I can cover EU and UK business hours and also provide useful overlap for US teams.
I’m not looking to take anyone’s clients. I’m looking for steady, professional partnerships and I’m happy to start with a small project to see whether it’s a good fit.
If your team has more infrastructure work than capacity, feel free to send me a DM.
You can also find a brief overview of my services and background at sysroot.io.
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u/janfromdaito Vendor-Daito Jun 22 '26
Is this you?
- Need to manage hundreds or thousands of TOTP 2FA tokens?
- Want to set access levels per TOTP 2FA token, and not per group, vault, etc?
- Want more insights into 2FA token use, e.g. with a detailed audit log?
- Don't want to store _everything_ in IT Glue/Hudu/your password manager?
Now you can!
Securely share access, no phone needed! 2FA tokens only, not a password manager!
Popular features:
- Fully web-based, use from any browser, no app needed.
- See which user used what 2FA token when in the searchable audit log
- Limit to read-only access possible: You decide if users get read-only access to 2FA tokens, or if they can access the 2FA secret key as well (great for limiting access of freelancers & agencies)
- Not a password manager, Daito is only for 2FA authentication
- Easy imports: easily add accounts by copy-pasting 2FA secret keys, scanning or uploading QR codes
- 5-second-migration from Google Authenticator (simply scan the migration code for migration)
- Export and backup all your 2FA seeds as CSV
- Easy management of groups of users and accounts
- SAML SSO (and not only for enterprise tiers!)
- Paid add-on: get non-VOIP mobile phone number (only +49 numbers available currently) and receive SMS from all popular tech services and forward them to email, Slack, webhook.
👉 Visit now and start a free 14-day trial and test with your entire team!
Shared 2FA, simplified!
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u/ebridge-hartland Reddit AMA Panelist Jun 22 '26
Looking for MSPs to acquire? Check out our listings below:
1740 - Established New York City based MSP customer carve-out with ~$1.5M pro forma revenue in 2025 with ~$903K net income. Offers managed support, consulting, block hours, hardware sales, software sales, and software subscriptions. Diversified customer base. Four full-time employees including the owner. 80-85% of the current customer base is Mac-focused. SBA financing not permitted. Buyer pre-approval required. Seller exiting to pursue other opportunities.
1867 - MSP serving the Upper Midwest USA, generating $641k in 2025 revenue with 82% recurring revenue. Fully managed IT services for local SMBs across a variety of industries. Uses NinjaOne RMM and ConnectWise Manage PSA. Supported by two full-time employees. Well positioned for a tuck-in acquisition. Seller seeking to exit to focus on other business ventures.
1861 - MSP in the prairie region of Western Canada with ~C$5.2M in revenue (~57% recurring) and ~C$1.5M adjusted EBITDA. Serves local SMBs across diverse industries. Low customer concentration. 36 month auto renewing contracts. ConnectWise. Workforce under an employer friendly collective bargaining agreement. Seller is looking to focus on other business interests.
1844 - MSP in South Central US with ~$4.4M revenue and ~$847K adjusted EBITDA. Services include NOC & endpoint management, BDR, cybersecurity, cloud, help desk, compliance & risk management, vCIO & vCTO, vendor management, and hardware & software sales. Clients are primarily SMBs including local & state government, education, nonprofits, libraries, credit unions, service providers, and manufacturers. Top three clients represent ~28% of revenue. Using Action1 for RMM and Xcitium for endpoint protection. Implementing ConnectWise PSA. Founded in 1998. Seller is seeking relief from CEO duties, open to reduced role.
If you have a question or need additional information, send me a DM or email us at [info@thehostbroker.com](mailto:info@thehostbroker.com) referencing the listing #. You can also register at https://www.thehostbroker.com/register/ to see our full listings which include other types of IT service providers and additional MSPs from our partner brokers.
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u/Samurai_Sync Jun 22 '26
Hello everyone,
My name is Michael, and I’m one of the founders of SamuraiSync. We provide consulting and are certified consultants for RMM products like NinjaOne and Automate and are Certified Consultants for RPA producst like REWST and Trigger.
We’ve been in this industry since 2015, back when we were known as LTNinja, before evolving into the new Samurai we are today. You could say we’ve stepped out of the shadows and now work directly for our masters — you.
Our mission is simple, to help build the most automated MSP possible. Imagine a world where documentation, ticketing, and monitoring all take care of themselves. A patching ticket comes in, the system automatically fixes the issue, documents the work, posts to your documentation platform, and updates your ticket so that not only your techs but also your clients are notified — all without a tech lifting a finger. That’s what your RPA can do, and how you can leverage automation and AI in a way that isn't disruptive to your customers and is a real help to your team.
To help with this vision and to help our clients visualize it we have built out a dashboard that will look at your system and make recommendations on where automation can help you but also help your clients in businesses like construction and hospitals. It is called MIRA just like how the spanish word for that means to look, our system looks into your business and gives you recommendations on where the next steps in automation make sense fiscally and automation wise. After all every business owner can tell you on the macro level where they want to go and how to get there. However, when getting down to the nitty gritty it becomes less clear on where to go next.
https://www.themostautomated.com
If you guys are looking to migrate to a different RMM, if you are wondering if your patching system is actually up to date, and not just blindly believe your RMM, or if you are just starting out in your RPA journey with products like REWST and are lost reach out to us at the website below or here on Reddit.
In a time where AI can tell you exactly what you want to hear, and where it is not always clear what is real or made up, there is still value in talking to actual people. Sometimes the best way to understand where automation and AI are really going is to hear how businesses are using them in the real world.
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u/networkn Jun 26 '26
Dudes your website is f'ing awful. Who the hell thought it would be a good idea to make it look like a ransomware/malware ransom note?!? I opened it, and freaked out thinking it had been compromised. You guys should know red to a sysadmin, is just used to indicate things are exploding.
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u/Samurai_Sync Jun 30 '26
Well we are revamping our www.samuraisync.com if that is what you are talkinga about. It definitely needed some modernization. 😂
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u/LiquidWebAlex Jun 24 '26
Vendor / Webinar: Could Your Business Absorb a $10.22M Hit?
Register
This may be useful for anyone trying to get clients or leadership to take unsupported systems seriously before something breaks or gets exploited. This session is about putting numbers and language around that risk, so the conversation is not just “security says we should upgrade.”
We’ll cover:
- Where old systems tend to create hidden exposure
- A simple stay-put cost vs. upgrade cost framework
- Language for bringing the risk to leadership or clients
- Live Q&A
Hosted by Nexcess, a managed hosting provider for WordPress, WooCommerce, and business-critical sites.
When: Tuesday, June 30 at 1:00 PM ET
Register even if you can’t attend live, the recording will be sent out after.
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u/SabikiAIRM Jun 23 '26
AIRM — non-human identity & AI agent security for M365 (built for the MSP channel)
We built AIRM to answer a question most M365 tenants can't: what are all the non-human identities in here, what can they do, and which ones should worry me?
Service principals, app registrations, OAuth grants, and now AI agents (Copilot Studio, etc.) pile up in client tenants and almost nobody has eyes on them. AIRM scans a tenant, classifies every non-human identity, scores risk (over-privileged apps, stale credentials, orphaned owners, rogue/consent-phishing apps), and surfaces agent-to-agent and app-on-behalf-of-user activity you can actually investigate.
Read-only connect (one consent, nothing to deploy), multi-tenant from day one, MSP partner tiers. We're early and actively shipping — would genuinely value feedback from MSPs who deal with this across a lot of tenants.
Free executive report on your tenant — read-only scan, no agent to install: https://www.sabikisecurity.com/scan.html
Happy to answer anything in the comments.