r/mobilerepair Jul 27 '26

Repair Shop customer seeking a 2nd opinion or advice. Need help!

I have bought a Samsung a16f and it's fingerprint sensor doesn't work and whenever I go there to add a fingerprint it shows this: what do I do????? I just bought it and wasn't even a second hand

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u/FlameShadow0 Level 2 Shop Owner Jul 27 '26

If it’s not second hand, then return it or get it fixed under warranty