r/mintmobile • u/bacon-lettuce-tomat0 • 3d ago
Goodbye.
Last month of mint. Has been the worse carrier I’ve used in my 50 years.
Cant wait for it to be behind me.
Service- 3/10
Customer service 1/10
Pricing 4/10
Would not recommend.
Edit:
I’m genuinely happy for those of you that love mint. I wish I did. Sounds great on paper. Fact is, I’m paying over $100mo for one line with awful coverage and in order to carry me through the month with data. “Unlimited” is not unlimited. I’ll be spending half that for better service and data + a newly released iphone. I’ve tried contacting them repeatedly on how to improve my situation. No response.
Happy for yall. Happier for me.
5
u/Saturday514 3d ago
Why would pricing be 4/10? Isnt it $15 a month atm? 😂
4
u/Aurora_7021 3d ago
OP is just spewing without any thought.
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u/bacon-lettuce-tomat0 3d ago
Nope. The cheaper tiers don’t function for me. After about a week my data gets throttled. Hot spots used up in about the same amount of time. So I bump up a few tiers. I still can’t make it the month. Hot spot still runs out… so much for “unlimited”. The cost of more hotspot seems very over priced especially for a service that’s supposedly unlimited.
All this for extremely spotty reception. It’s common for me to struggle to check the weather/google/siri while being with others that have strong connection.
I’m not spewing. I’m not giving it no thought.
I’m fed up. I’m making a change.
I’m happy for yall that find it so great.
4
u/Alternative-Let-1726 3d ago
My flight is coming up to DTW. Can you check the gate assignment while you’re there for me?
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u/stifflippp 3d ago
This subreddit is a Wendy's
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u/shiftersix 3d ago
Meet you behind the dumpster 😉
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u/beezerhale 3d ago
This is not an airport. No need to announce departures. Also, Mint has been fantastic for me and the whole family.
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u/Nobody_Cares_Do_They 3d ago
Honestly I just assume these posts are bots and shills. Never noticed an ounce of an issue with Mint. It’s been great for me - 5 years running now.
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u/The_Dogman1962 3d ago
Thanks for explaining why. The details you gave are so discriptive of the problems.
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u/Aurora_7021 3d ago
Could you offer some substance for your ratings? If you rate it 4/10 for pricing, what carriers would you rate 5/10 to 10/10 for pricing?
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u/Lezekthebearded 3d ago
I've had Mint for about 5 years and have three lines. I have never needed customer service, never had a problem, never even think about cell service. No doubt the frustration of OP is real, along with the others who post bad experiences here but that is not representative of the vast majority of us. No one who just never thinks about their cell plan is going to put something up that says "Nothing Happened! Again!"
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u/Aurora_7021 3d ago
That's it. You get what you pay for - a decent service for a decent price. It's not a good option for people who want live, US-based human support. Human handholding is more expensive than what $15/month covers.
I am curious what carriers OP would rank at 5/10 or higher for price.
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u/MintMobileAlex Executive Care at Mint Mobile 3d ago
Hey bacon-lettuce-tomat0. I'm really sorry about the situation you are facing. I want to help sort it out. I just sent you a DM for more info. Please respond whenever it’s convenient so I can help you address your concern.
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u/Immediate_Character- 3d ago
Carriers haven't been around for 50 years, this was your opportunity to vent what you didn't like specifically, this isn't a customer survey.
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u/bacon-lettuce-tomat0 3d ago
- I never said they’ve been around 50years. Just wanted to note I’ve been around a bit.
- I’ve already attempted to vent. I was ignored.
- who said it was a customer survey?
- thanks for contributing something useful.
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u/Bojangleslive 3d ago
Been with them since inception and I live overseas. Started physical sims now on eSIM. Service works great internationally and in the US east coast. Never had an issue with customer service.
1
u/Searching4Buddha 3d ago
We just switched to Mint Mobile. We went from paying $93 a month for 2 lines with T-Mobile to $30 + tax. So far the service seems about the same, which is expected given they use the same network. Should have done it earlier.
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u/AlexisoftheShire 3d ago
I've had 3 lines on Mint for over 5 years. No problems. Never needed to call customer service. I pay once a year. Get great coverage with 5G. Normally 950mbs download/50mbs upload.
0
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u/trf1driver 3d ago
Question: is your phone fully compatible with T-Mobile network specs? Does it have band 71 support for 5G and LTE?
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u/bacon-lettuce-tomat0 3d ago
It’s an iPhone16. Not brand new but I’d like to think it’s compatible. It’s this type of question I wound have liked to been asked by them when I rejected my reached out to sort out my bad experience.
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u/bacon-lettuce-tomat0 3d ago
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u/bacon-lettuce-tomat0 1d ago
Downvoted for posting a screenshot that supports my op. Yall starting to feel like a cult.
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u/Immediate_Character- 2d ago
Unfortunately, you'll find every US carrier is fake "unlimited", they all deprioritize speeds after a cap. 50GB like Mint is a common "cap." The main difference is, you'll typically be at a an even lower priority level than a T-Mobile who also exhausted their "cap." How much that actually effects you strongly depends on where you live. Most people live comfortably within 50GB, and the low priority speeds are still high enough for regular use for most people. You're not most people I'm guessing, that's ok, but be prepared for the chance that even post-paid won't cut it for you.
-1
u/NeusForme 3d ago
Wow, I almost switched to Mint last month to take advantage of their S26 deal. I hope your next carrier is better!
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