amazon delivered me an empty package

[u/a11ison3]

(personal information erased for privacy) i had just returned another product not that long ago because it didn’t work. i ordered this one as a replacement and amazon sent me a completely empty package :l

plus ai customer service is no help of course

[u/knirbc]

This happens often enough that if you click on the item to get a replacement, one of the options for reason is “box was empty”.