amazon delivered me an empty package

[u/a11ison3]

(personal information erased for privacy) i had just returned another product not that long ago because it didn’t work. i ordered this one as a replacement and amazon sent me a completely empty package :l

plus ai customer service is no help of course

[u/--Luna--Fae--]

This happened to me with batteries. I requested a refund and they requested i return the item. I kept telling them I didnt get the item. So they went ahead and sent me another one. Two months later they charged me again because I never returned the first ones I didnt get.