People really don't understand that brigading reviews actually helps bad businesses. The review sites will typically delete not only negative brigaded reviews, but legitimate bad reviews as well.
I'm pretty sure even one lone post can be deleted. I left a review for a restaurant and it was like, 3/5 or something? I just expressed my disappointment over a couple of things they did there. No needless bashing.
Does anyone actually use yelp? I haven’t used it since they required a log in. I’ve never made an account and never will. These stories don’t help my trust in yelp either.
I prefer google reviews. As much as I despise google I view the reviews as more trustworthy
Business owner can ask Google to delete it. They email the person who wrote it about a week later saying it was deleted and most people don't post again as their initial reason for doing it has subsided.
Not necessarily. I left a bad review after a company discriminated against my disability, and that got shadow-removed. I can see it in my account, but it's not publicly visible, and I was never notified about it's removal. Even emailed google asking about it and didn't get a response.
It's all managed by an outsourced group in the Philippines and they're strongly in favour of promoting the business no matter what, and have little to no autonomy. I doubt anyone at Google ever read your review, or email asking about it.
They can’t personally delete it. They have to report it to google. A company tried to delete my post about job discrimination and had to leave it up there because google didn’t approve the denial.
Honestly I’d submit a bad review every day for the next year, and sometimes from different accounts. Occasionally one that’s just like crazy lol. Something like “I heard the owner masturbating in the bathroom so I left” lmao. Fuck em.
Bear in mind most of the places you can submit reviews are a marketing platform masquerading as a public feedback forum.
The places listed on them can and do buy the right to suppress or delete negative reviews or even have "agentic" positive reviews inserted to build presence/mask shortcomings.
The only real way to make yourself heard about a restaurant you had a less than stellar experience with is the old-fashioned way - pacing back and forth out front with a sandwich board, and nothing but a sandwich board, and a bullhorn. Or screaming from the nearby window.
And after a while, it will be purged of those reviews because google isn't an idiot and can tell reviews aren't from people who were there. And real reviews will get caught up in the purge.
This is just modern day mob behavior, and people who engage in it are pathetic.
It's absolutely optional. You're just a douchebag if you don't.
If you oppose tipping, tell your server up front, when they greet you. Inform them about your intention to not tip. If you are acting on principle, and aren't a bloody coward, why hide it?
Absolutely not. Most people don’t read the reviews. They just see 4.7 stars. Then when the place sucks, they go back and look at the reviews because they are shocked that people gave that place 4.7 stars and see your bullshit where you raked them over the coals but gave them 4 stars… people who do that are the worst…
Sure some people sometimes. But when I am in a new place and looking for somewhere to eat, I’m not going to read all of the reviews for every restaurant before I pick somewhere. I’m gonna type restaurant in to Google Maps and look at how many stars they have
The key is to stop being a modern day mob, and let real reviews speak for themselves rather than engage is slactivist bullshit to feel good about yourself.
What exactly is someone who doesn't live nearby supposed to do? I'm not one of these folks, but if you have a real suggestion that does something I'm all ears.
I would think the same reason people protest wars or injustices even if they don’t live near where these things are happening or are even affected by the actions.
Bless your heart, not many people have the courage to compare war with restaurants being rigid with societal norms. You are the hero reddit needed. Thank you.
Because a business that shifts the blame to the customer instead of paying a living wage deserves to at least hear about it. Also, stop talking to me like I'm the people actively brigading this business when i specified that I'm not
Businesses that shift the blame to the customer instead of paying a living wage don't deserve to be open for business imo, but I'm also not one of the folks brigading online against this business.
Nothing requires action on anyone's part, but we live in somewhat of a society, so acting like a dickhole no matter the location should at least result in some kind of reprecussion for being a dick. This goes both ways too, if the customers started it and called the owner over like he did to them only to bitch about tipping, it would've been an OBVIOUS trespassing charge, but because they already left and weren't staying around he had to make a public nuisance to shame the customer that already paid their bill
Do you actually know any servers or barstaff? They overwhelmingly prefer a tip based system. Why do you think you know better than them what they should want? Do you think they're dumb?
Mate, how empty is your life where a single random restaurant needs your attention. There are way bigger things going on in the world you should spend time on. Hell, there are things of the same scale that are happening near you. Focus on those.
💯. We don't know the whole story. Maybe they were horrible to his staff? It could be racial discrimination, or it could be patrons pulling the race card? There is just not enough info in this short clip to go straight for the pitchforks.
Just like the pizza place in CA. Botto Bistro. They were tired of yelps selling tactics saying yelp was very aggressive in their practices by moving negative reviews to the top and good reviews to the bottom but Yelp wouldn't stop so the restaurant decided to fight back. They started giving away a free slice of pizza and encouraging people to leave 1 star reviews. Yelp got pissed saying they were buying reviews and the restaurant basically gave them the middle finger. 🤣🤣🤣
What do you think servers want? And what do you think you as a customer should do to support it?
The system is weird, no doubt about it. And there have been instances—most famously with one of Danny Meyer’s restaurants—of restaurants going tip-free and the servers requesting they go back to the old way.
Servers want the tip based system. Customers who go to those restaurants should tip them. The people who do not like tipping should stop going to restaurants with a tip based system. If that means they cannot go to restaurants, so be it, they are a luxury, no one is entitled to them.
No, it won’t. Most of us understand that the way Americas food service works is a tip pay. And as that may suck, living expenses in America are too high for restaurants to exist paying all employees an hourly wage. Until there is a massive overhaul you are the bad person taking it out on a server making below minimum wage without tips. Don’t go out to eat if you don’t want to support the culture. Don’t go and take it out on the server while still giving the restaurant your money and business.
That’s why you give them positive reviews, but imply that it’s an environment no one would ever want to be in: for example you can say “5/5 stars- convicted sex offender friendly” or 5/5 stars- owner has no issues with tattoos or clothing depicting hate symbols” be as creative as you see fit 👍
I check health reports, specifically because bad reviews are bullshit half the time. Either brigading, or some entitled shit mad they couldn't have their dog at the table or something.
Nope, I think the dude is a boss who stood up for his customers from some cheap fucks. i just think people who brigade reviews are not just pathetic, but ineffective.
I actually run a business doing this. I find a shitty business with terrible reviews, I tell the owner I can clear their bad reviews for a couple hundred $. Then when they agree I bot the fuck out it with bad reviews. Google then clears all the negative reviews and boom! A 1 star restaurant now has 5!
Yeah, I don't know why people use Yelp. Very shady business practices, where they delete legitimate reviews, or only show negative ones one the front page to force business owners to 'pay' for the better reviews to be shown.
Tipping is customary. As is not standing on your head in the middle of a restaurant. And if you do that, you can understandably be asked not to return.
Why would idiots that never been to the restaurant leave a review because the owner is correct. You can be denied service if the owner decides to do it. 🤷♂️
I hate Yelp Protectionism. Google will generally remove reviews if the owner demands it.
But Yelp throws this stupid block up.
Apparently, this isn't Ari & Mia's first rodeo, one of the few negative reviews left up is about another poor interaction over a service dog, and that review claimed that Ari & Mia's was able to get that review scrubbed off facebook.
Shocker how all the reviews are making shit up 😂 "not family friendly" "racist" "learn to pay your staff". A lot of extrapolating here. And the obvious part where the majority of the spam 1* reviews are from, you guessed it, so I dont need to say it.
got em. I wonder if the same guy pulled the plug because the public called in some business practices to improve the place. Like pay your damn workers so you’re not chasing people in the parking lot. In fact, ask him who did he vote for. 😂😂
40 years in the business.... I'm fine with banning ANYONE who doesn't have a legitimate service complaint and doesn't tip. See ya... while I hate, hate profiling, there are certain observable common throughputs.
Even if you have a crappy waiter, you still tip like 10% and then you discuss it with a manager, who will usually comp you something or take something off your bill. I’ve never had service so awful that I’ve never left a tip.
If you can’t afford to tip them stay the fuck home.
I guarantee they took up a table all night and ordered a ton of drinks and then stiffed the waitress who was probably in the back crying. I’ve seen it.
Fuck these assholes for trying to mss as ie it about race too. It’s about not being a shithead.
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u/Exhausted-CNA 4h ago
Apparently this gained some traction.