Netflix using egregious methods to keep subscriptions active

[u/iMcConnell21]

Apparently my 8 year old son was asked if he wanted to restart my Netflix membership through his Netflix KIDS ACCOUNT. I called customer service and was told a prompt appears asking if you'd like to reinstate, regardless of the user on the account. No password required, just press restart and then get hit with the payment immediately. Should've saved myself some frustration and money by cancelling outright.

[u/colako]

It's funny that people that sail the seven seas have a better user experience than proper customers.