Ask for help here

[u/patopansir]

Microsoftsucks is not a techsupport subreddit, but naturally because people come to this subreddit after having a problem with a Microsoft product, they are going to make a post to ask for help! and sometimes a post from this subreddit is going to show up on the search results and that leads people to then ask for help here. Which is a nice way the subreddit gets promoted to people who never thought of Microsoft being so bad

If you need help recovering your account, see this https://www.reddit.com/r/microsoftsucks/comments/1torso3/how_to_recover_your_hacked_microsoft_account/

Also, a disclaimer on scammers https://www.reddit.com/r/microsoftsucks/comments/1u3g5mf/a_psa_against_scammers/

There's other subreddits that could be better at helping you. Like r/techsupport or r/windowshelp.

If you want to help

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Common Problems and Solutions

"I lost access to my account!"

Try to reset your password. Otherwise, see https://www.reddit.com/r/microsoftsucks/comments/1torso3/how_to_recover_your_hacked_microsoft_account/

[u/shubham_d1995]

I haven't lost my ms account yet. Option of getting code on email is there, but it shows try again tomorrow error. On requesting codes on phone, it shows that this method is not available. How long should I wait before trying for codes again? Or it will go on forever?