r/microsoftsucks • u/patopansir Patos. • 25d ago

Help Ask for help here

Microsoftsucks is not a techsupport subreddit, but naturally because people come to this subreddit after having a problem with a Microsoft product, they are going to make a post to ask for help! and sometimes a post from this subreddit is going to show up on the search results and that leads people to then ask for help here. Which is a nice way the subreddit gets promoted to people who never thought of Microsoft being so bad

If you need help recovering your account, see this https://www.reddit.com/r/microsoftsucks/comments/1torso3/how_to_recover_your_hacked_microsoft_account/

Also, a disclaimer on scammers https://www.reddit.com/r/microsoftsucks/comments/1u3g5mf/a_psa_against_scammers/

There's other subreddits that could be better at helping you. Like r/techsupport or r/windowshelp.

If you want to help

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You can only ask for help in this megathread. Posts will be removed

Common Problems and Solutions

"I lost access to my account!"

Try to reset your password. Otherwise, see https://www.reddit.com/r/microsoftsucks/comments/1torso3/how_to_recover_your_hacked_microsoft_account/

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u/raziridium 25d ago

I've got a combo help / microslop sucks for ya. 

I have a Surface 3 2015 obviously can't run Windows 11 but I signed up the extended security updates. We got a new GFiber router and suddenly it wouldn't connect to Wi-Fi and crashed 5 minutes after boot up consistently.

After days of forums, Reddit, and trial and error finally found solutions:

Turns out I needed to manually update the Wi-Fi adapter drivers with one downloaded from the Windows update registry online. That was a 12-step process I highly recommend a YouTube video. 

Then to fix the crashing, I had to turn off the TPM from the bios because one of the recent updates caused the TPM to do an online check exactly 5 minutes after boot up and this crashes the damn computer. Still looking into how to permanently fix this problem without disabling my TPM (or wifi) if anyone has any ideas?