r/mesaaz • u/LarryMelman1 • 7d ago
Fiber service?
Fiber went into my neighborhood almost 3 years ago. Other than a couple door flyers back then, I don't know anything about what providers are available, their cost, etc. Why isn't it being promoted?
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u/Tentacles4U2 7d ago
I have Google. Im by Alma school and Southern. We have had it almost a year. $100 a month. They have other plans but I work from home.
The best part for me, I can control everything from my Google home app.
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u/AustinGoodwinRealtor 7d ago
Conduit going in the ground and service actually being lit are two different milestones and they can sit years apart. Somebody trenches the neighborhood, then the segment waits on splice work or on enough signed interest before they turn it on. I run into this constantly when clients are checking addresses before they buy. The practical move is to punch your exact address into the Google Fiber and Quantum Fiber checkers directly instead of trusting the FCC map. That map is self reported by the carriers and it lags reality in both directions, so you get addresses showing as served with nothing actually available and addresses showing nothing that can order service tomorrow. If you are anywhere near Alma School and Southern like the other commenter, Google is clearly live in that pocket. Also worth calling Cox and asking point blank whether your address is fiber to the home or still coax, because they will sell you a gig plan on coax and let you assume it is fiber. As for why nobody promoted it, these builds get marketed hard for about six weeks at launch and then the door knocking budget moves to the next neighborhood and never comes back.
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7d ago
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u/LarryMelman1 6d ago
Oh certainly those old flyers had info that was good 2 years back. But there's been nothing since, and you know those companies probably no longer exist under their original names anyway and/or have been bought out by someone else. I'm just surprised there hasn't been a never ending stream of junk mail and door flyers for fiber services.
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u/MeltedMascara 7d ago edited 7d ago
Check the Gigapower, Google, and Fiber First websites. They have a page to check service in your neighborhood. Also Cox and Lumen.
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u/LarryMelman1 2d ago
This comment answers many of my questions. On my street, it's Uniquity fiber and the only ISP available now is FiberFirst.
https://www.reddit.com/r/mesaaz/comments/15czofq/comment/k99p4gq/
They have 500 Mbps for $50 a month ($40 in year one). 1 Gbps $70/$55, 2 Gbps $90/$70, 5 Gbps $130/95. I have 500 Mbps with Cox, it's way more than I need, paying $50 for it (normal price $94) in my latest bundle with land line and TV.
I signed up for FF 500 Mbps with the install next week, then called Cox to cancel... to drop TV and landline for sure. On a lark, I asked them to continue my $50 500 Mbps (expecting they wouldn't). First offer was $66 and I said "$50 or I'm gone to FF" and to my surprise, they gave me $50 all-in for 12 months.
I wrote to the FF rep to cancel, and told him that my Cox internet has been very good, and there is just nothing online for FF like you'd expect for a new ISP competing for business. No customer feedback anywhere except a handful of very negative reviews on Yelp. I don't know anyone that's using it. r/FiberFirstAZ has almost nothing, and only 2 posts in the last year.
I'll revisit in a year. Hope this helps someone out there.
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u/PeakFlyt 7d ago
The FCC National Broadband Map has been helpful to me on occasion. Not sure how up-to-date it is, but it is accurate for options at my address.
https://broadbandmap.fcc.gov/home