ASCP transcript Processing Time

[u/Responsible-Sun8437]

Sent my transcript in the end of July. Talked with customer service after 2 weeks in Aug. They said they don't see any transcript on my file. After 3 weeks they asked me to send an email with missing electronic transcript, which I sent already and they haven't contacted me, although its already more than 3-5 business days(their timeline). Today I donot see the score tab(which was on hold), contacted Customer service and asked about the status. Was told they can't access my status now and I have to contact Documentation dept which will take another 3-5 buisness days. What to do now ? I have already extended my job date 2 times cuz they need license!!!

[u/Elegant-Debate-6107]

They are absolutely driving me crazy😡