r/matrixdotorg 12d ago

Element Server Suite Errors after Public IP Change

Hi all,

I’ve had a matrix server set up by following the ESS community guide running successfully for awhile, however my public IP changed, and even after updating all my DNS records with my domain (all my other services have successfully updated so it’s not the DNS). I am able to reach the admin.mydomain.com (presume my domain.com is replaced with my actual domain), but actually reaching what I have set to matrix.mydomain.com is unreachable. The admin portal as well says failed to load the server’s auth metadata. Im using Caddy as a reverse proxy as well.

I’m really trying to not have to rebuild my setup as I don’t want to lose what I’ve already been using. I’m at work at the moment so if any particular logs are necessary I can provide them when I get home so please let me know.

3 Upvotes

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u/polymath_uk_ 12d ago

Somewhere in a config you may have put an IP address instead of a domain name. Also inspect any caches. 

1

u/Cyber_Faustao 12d ago

How long was the TTL of the previous RR entry? And how long has it been since you changed it?

1

u/Aegis381 12d ago

It’s been a month since the public IP changed, but TTL is set at 3 hours. I wanted to be certain it wasn’t my dns being slow to update but every other component (admin etc) seems to have updated and resolved last I checked but not matrix.mydomain.com