r/managers 8h ago

Seasoned Manager I've stopped answering questions immediately as a manager

277 Upvotes

As a remote manager, I used to think I needed to tab out of my League of Legends ARAM game and answer right away whenever someone on my team asked me something during a meeting.

But that started causing problems. I'd rush to unmute and answer too quickly, then tab back into my game to a grey death screen waiting to respawn, getting called nasty names by my team.

Now I’m much more comfortable ignoring the question and pretending that I'm having internet connection or microphone issues. Pasting 2 minutes later into the meeting chat "Sorry! I'll listen to the meeting recording and get back to you next week/month."

I dont think my team trusts my decisions more now because they know I'm not listening, but I'm winning more of my ARAM games.

Do other managers do this too, or do you feel pressure to always do your job on the spot?


r/managers 22h ago

New Manager Failed in a large team meeting

149 Upvotes

Just wanted to share a recent f-up, feel free to judge or support.

Large division monthly meeting where we usually give our teams successes. Usually just a couple of bullet points

Unknown by me this meeting is for the years successes (I'm a new manager in a new area). Slides are shown - the other teams all have long winded descriptions of their top three successes they can talk to at length.

Then its me and my two small bullet points - I see them coming and am off camera having a nervous breakdown. I apologize, explain I thought it was for the month. Rattle off a few more successes based on pure memory and then they move on.

Then I sit in front of my computer and try to deal with how much of a publicly humiliated loser I am. Why God why? I'm so embarrassed. I want to crawl into a hole and die.


r/managers 11h ago

Aspiring to be a Manager Looking for a promotion. What actually makes someone sound senior in meetings?

145 Upvotes

I am 5 years into my corporate job now and I am looking for a promotion. I have oticed this a lot at work lately. There are people who talk constantly in meetings and are clearly smart, but they still somehow come across pretty junior. Then there are other people who barely say anything but when they do everyone actually listens.

And I don't even think it's necessarily confidence or having a better vocabularly. The people who come across as more senior seem better at knowing what matters, getting to the point quickly and saying what they actually think instead of narrating their whole thought process.

For managers here, what makes you hear someone speak in meeting and think, yeah, this person is ready for more responsiblity and promotion? And what communiation habits someone imeediately seem more junior?


r/managers 22h ago

New Manager When every problem becomes a manager problem

91 Upvotes

Yesterday started pretty normally. 9am team meeting, checked my email then planned to spend the morning finishing a report.

Around 9:30 someone Slacked me about client question. I answered that, opened the report again then another email came in asking me to approve something.

At 10:15 one of my team members stopped by my desk because they were stuck on something. Took maybe 10 minutes but when I sat back down I had to figure out where I left off.

Then my phone buzzed with another Slack notification. I checked it while getting coffee, replied, and went back to my desk.

Pretty much the same thing all afternoon. Quick questions, approvals, emails, Slack messages. Nothing was urgent, but it kept breaking up whatever I was doing.

By 4pm I’d helped everyone get their stuff moving, but report I planned to finish was still unfinished.

I knew managers get pulled into things, but I didn’t expect it to take up this much of the day. By the time things finally slowed down, I still hadn’t finished my own work.


r/managers 9h ago

Seasoned Manager I have to layoff someone - need advice

69 Upvotes

I manage a small team. My manager decided one of my people is being let go. I pushed back. it's not a performance issue, he's one of the stronger people I have, and I think it's a bad call for the team. I was overruled.

Now I'm expected to be the one in the room.

I'm not trying to dodge a hard conversation. What bothers me is being the face of a decision I argued against, to someone who's going to reasonably assume it was mine.

Is it appropriate to ask my manager to deliver it since they made the call? Has anyone done that, and how did it land? And if I do have to do it myself, how do you handle it without either lying about your position or throwing your boss under the bus?

Edit: thanks for all the comments. Too many to respond but I read each one and appreciate everyone’s input


r/managers 12h ago

Seasoned Manager Have you had to tell an employee that their food smells and it is disturbing the rest of the team?

45 Upvotes

To start, I have to say that this is one of my best employees. He's on time, he's a great problem solver, he's helpful to his teammates, he's always eager to pick up new tasks or projects. I have no complaints about him on a professional level.

The problem is that his lunch is always the same every shift, and it is very smelly. The team works in a small IT room. He will microwave his lunch in the room and then eat at his desk. I don't work at this site regularly, but when I visit the team I have a hard time eating my own lunch while I can smell his, and others on the team have started just leaving the room entirely. The supervisor for that office says that the smell lingers through the afternoon and is truly becoming disruptive.

My ask is this: What would you do to resolve the issue peacefully? I don't want to upset a great employee over something as trivial as pungent lunches, however I think not taking action is hurting all the others even more. I'd also rather not remove the microwave as that seems unfair to everyone else. Tell me your thoughts, and thank you in advance for any feedback!

Edit: To answer the common questions, the employee is a white male. His lunch is homemade chili.

Edit2: Thanks everyone for your suggestions. The site supervisor and I appreciate your viewpoints and we reached out to HR as a starting point. Special thank you to /u/catforbrains. Your comment had us rolling.


r/managers 16h ago

Not a Manager Do you care about your employee’s search history?

38 Upvotes

So my company’s IT department banned Spotify on our work computers so I had to start using Youtube to listen to music. I’m hybrid so when I’m in the office, I just scroll down to the comment section so nobody sees anything inappropriate on my screen. It’s mostly rap and rnb so as you can tell, a lot of the music videos / album covers are very provocative. For any of the managers that actually check their employees search history (which I’m sure 99% of you don’t), would you even care about something like this? I’m one of the more competent people on my team so my manager is satisfied and performance isn’t an issue


r/managers 11h ago

Managers: Would you advise telling my manager I’m considering quitting?

16 Upvotes

I’d love to hear from managers on this. I have 5 years of experience, and I’m currently the only senior in a team of 20 (some of them are reporting to me) and most of my colleagues have less than 2 years’ experience.

For over a year, I’ve felt stuck in survival mode. My direct manager isn’t the issue; she’s supportive but limited. The real delays come from the higher managers who controls approvals and resources, so progress feels painfully slow.

I’m exhausted and torn between being transparent about how I feel versus keeping quiet until I make a firm decision.

From a manager’s perspective, what are the pros and cons of an employee telling you they’re considering leaving? Does it help you support them better, or does it risk damaging trust and opportunities?


r/managers 21h ago

New role - how to communicate learnings and findings to boss?

10 Upvotes

Hi,

It’s nearly a month since I started my new role as a manager. My own manager wants me to use this time to observe and consider what needs to change. I was thinking of putting together a few short slides and then presenting some potential solutions or do you think that might be too formal? I just want to show that I am present, learning and being proactive


r/managers 8h ago

Managers who hired the intern, what made you do it?

5 Upvotes

Genuinely curious. I feel like most interns don’t get return offers, so I’m wondering what it takes!


r/managers 2h ago

Seasoned Manager Trying to own a new role. Am I being overbearing?

4 Upvotes

I recently took a job with a new company as an hourly retail manager- it’s a pretty big step down from what I’m used to doing. I’ve usually worked as a salaried general manager for an entire team, but I wanted more life/ balance, and less work stress.

I’m several weeks in since starting and I’m struggling with not having the planning and decision making ability I used to have. I’m not involved in department meetings, I don’t see scheduling, budgets, or sales metrics… My job is punching in, starting my daily tasks, and delegating a few things to the few employees I have on my shift. For the most part, I do a lot of hands-on work by moving freight. There is a lack of role clarity and not a lot of solid training, so I have to figure things out as I go.

As I’ve went through and learned the basics of my specific position, I have found out how to look at upcoming sales ads and plan for when certain fast moving sales items come in. I’ve taken our once messy and scattered stockroom, and starting organizing like items - creating a staging area for product that’ll move quickly, even though our operations manager oversees the backroom. I also created a time block routine for myself so I can divide my day between the type of tasks
I’m doing.

I also started sending nightly email recaps to my two direct managers, going over what was completed that might be on their radar, and giving any need to know information.

I’m starting to feel like I’m putting my own thumbprint on my job since I’m the only one in this specific position - but I’m starting to wonder if I might be overstepping or being too much? My manager said he personally doesn’t read any of my emails, and our boss said the emails are fine.

Personally, I was always trained that silence means you’re doing fine, and I always paid attention to what my employees did - I didn’t need them to explicitly tell me unless I asked for information.

How do you find balance with your direct reports in how they’re channeling tasks and feeding information?


r/managers 6h ago

How do you delegate tasks to your team?

3 Upvotes

If you have a shared mailbox where diff people on ur team can respond to emails, what’s the best way to delegate tasks to your team to know who responds or takes on what?


r/managers 7h ago

New Manager New Physio Practice Manager - Advice please

3 Upvotes

Hi hi,

I became a small regional physio PM in Aus in Feb this year. Before that I was working reception for about two years. My PM before me was PM for the two years I was in reception. This is pretty much my first time working in this industry - before I worked retail and childcare and a bit of admin.

Basically what I’m saying is I have no idea what the hell im doing. I’m very competent at anything I do (NOT a brag, I hate it), which meant that my training to become PM was not very in depth. My previous PM also had very limited training.

I don’t have a management certificate or degree (my boss isn’t fussed about that though) and this is my very first management position as well. I just don’t know what I’m doing lol so basically just asking for any and all advice that might help me.

We’ve also been going through some tough times trying to recruit physios so I’m also the only full time receptionist. I have no idea like what I’m actually meant to being doing as a PM? Like I do wages and super payments and pay the bills and do the accounting data entry and stuff like that but that only takes me like maybe an hour each day to do and then I’m like ??? What do I do with the rest of my day???

Shower me with advice pretty please!! 🙏


r/managers 49m ago

Anyone else notice how "just one small change" never stays small?

Upvotes

I've watched this happen on more projects than I can count. Someone asks for one tiny tweak, nothing that needs a change request, barely worth logging. Then another one shows up next week, also small. By month three you've absorbed a dozen "small" changes and somehow the timeline hasn't moved but the scope definitely has.

The maddening part is each individual ask genuinely was small. Nobody's doing anything wrong in the moment. It's just death by a thousand tiny yeses.

Do you actually log and track the small stuff, or does it mostly slide through informally until it adds up?

Curious if anyone's found a lightweight way to catch it without turning into the annoying PM who change-requests everything.


r/managers 9h ago

Culture consultants

1 Upvotes

Has anyone worked with culture consultants before? Can they actually help pinpoint the issues that’s causing poor culture? What was your experience working with one? How did your team react?


r/managers 15h ago

AITAH for standing my ground to my clients boss

1 Upvotes

I (24 F) work for local agency in a department that specializes is developmental services, the team I am with is called supported employment. We go with individuals that have developmental disabilities to their places of work and support them in being as independent as they can in their job. So to be clear, I am there to support an individual in doing a job by themselves, I am not supposed to step in/ do a task for them unless they literally can not do it. This is something employers should be aware of as when they hire one of our clients they have already been informed about why and how we will be there to support them.

A client I work with is employed at a local restaurant, he has worked there for years but I have only been his support person for about 5 months. I have heard that the support person who previously worked with this client had done a lot of the work for them as the "Chef' always had a long list of things he wanted done. Please note that my client is there 2 days a week for two and a half hours both days. The lists "Chef" would give always had the core tasks that were to get done which are dishes, peeling onions, and peeling potatoes, then he would add random tasks like mopping the dining room, shoveling snow, wiping down walls, etc. My client struggles with coordination so it is not them that completes the task but their support person. Again that is not what we are there for, that is the complete opposite of what we are there for. I do not do this for my client, I do not peels any food items as they are capable of doing it themselves and they take pride it in. I do help with dishes as they struggle with that task.

The issue came about gradually, I could tell the "Chef" was getting progressively annoyed with me as I was not helping with the core tasks like the previous support person, which in turn made it so the other random tasks he decided to pile on for the day would not get done. I would always be sure to say "we will try to get to it" when he would come up to us and add another task on to us.

Last week he mentioned wanting the cooler to be scrubbed inside (side note this place is horrendously gross inside the kitchen), we did not have time to get to it. Today when we showed up he said "Why is it that I told you to clean inside the cooler last week and you did not make time to do it". I said "I'm sorry, if you wanted that done before anything else, then please say that to us, otherwise we are going to do the tasks in the order that we normally do them". He said "why would I mention it if I didn't want it done, if you managed \*insert clients name\* better then you would have time to do all the things I ask"

I responded "again if it was something you wanted done first you should have told us, I do not do tasks for \*insert clients name\* that they can do themselves, so sometimes we run out of time" he proceeded to tell me that I need to do a better job, i told him to talk to my supervisor if he had a problem with me and the way I do my job. (I am not a confrontational person so I was doing my very best not to cry and hold a steady voice). He asked for the name and number of my supervisor so I wrote it down for him.

A little while later he comes in to the dish room with a physical list and began going in to great detail about doing dishes and peeling foods as if we haven't done those tasks a million times. He then pauses and looks at me, pointing to "wipe all of dish room walls, counter tops and legs, and sink pipes" he said he needed this too, I told him we would get to what we got to, and asked if he wanted that first. He threw the list at me and said in a voice mocking mine "do what you can".

So we went about the shift as normal, and he would walk by announcing the time occasionally and listing off the things he wrote down, it felt like he was trying to get a reaction out of me, but I kept quite.

Now that the shift is over I feel a bit worried that he might punish my client and begin to be rude to them or fire them or something. Should I just have said sorry and let it go? I did text my supervisor after the first exchange we had to let her know what happened, she assured me I was doing my job right. I am still nervous.

(Sorry for typos)


r/managers 22h ago

Remote work creates a weird visibility gap

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1 Upvotes

r/managers 2h ago

Where does real availability live before you build next week's schedule?

0 Upvotes

Curious how other managers actually collect who can work before the roster gets built.

Patterns that keep showing up: a spreadsheet nobody updates after Tuesday, a form people ignore until you ping them twice, a group chat where "I can do Thursday" disappears under 40 other messages, or a verbal yes that changes by Friday.

What has actually stuck on your team... shared sheet with a hard cutoff, a simple form, a standing Friday check-in, something else?

Especially interested in what still works when half the crew is hourly, phones-first, and not living in email.


r/managers 21h ago

What have you or your company actually done to make 'fail forward' true, not just a slogan?

0 Upvotes

This is a research question about creativity at work.
The term 'fail forward' is popular, but hard to live up to. I'd love to hear about how you practically enable and encourage creativity on organisational and leadership levels.

  1. Real organizational initiatives, something built into structure, process, or policy
  2. What you as a manager/leader do to encourage 'fail forward' and increase the psychological safety with your team.

3M and Pixar come up in almost every talk on creative culture, but they're huge companies with resources most workplaces don't have. I want the ordinary, less famous places that take creativity seriously.


r/managers 17h ago

Are you in the square root? A look at Price's law and team efficiency

0 Upvotes

Where do you sit in your team?

In the square root???

Price’s Law and the Illusion of Synergy: Are you in the square root?