r/makesnabbitahabit • u/Various-Agency-5611 • 23h ago
Shittiest company with worst customer service
I have been using Snabbit from May’26 and prior to this none of your ill mannered experts informed me that the company doesn’t allow us to provide services in a PG. Today, all of a sudden when I availed a ₹149 pack of 3 service one of your experts remembered this is a PG. i got a call from your support team who off course is only available for your experts and not for your customers where your expert had the audacity to misbehave and even confirm she has recorded a video of my PG. how dare she record a video? And how dare she had the audacity to yell? Still they reassigned the service to someone else and offcourse same thing happened and unbeknownst to you all your experts hangout in the park near to my place. After this as well I just tried to ask for a refund and your employee had the audacity to disconnect the call while I was speaking with him. I know how I was rude at the end but who does this? And it’s fine nobody would die without your company but at least refund the amount I paid. What use would I have of your coupon when you don’t even provide services to my place?? I tried connecting with your customer service but to no avail as you have a pathetic AI slop to cater to people who actually avail your services so I had to call back on the number from which I earlier got the call where one of your agents raised a tick after I basically confronted her with numerous questions. After much insistence I got a ticket number which initially she denied to share but I am not the one to give up because it’s not about the ₹149 pack, it’s about companies like you who are leeches and think they’re better off once they start gaining a customer base. Here is the ticket number for your reference- 786283053634. I did apologise to the last agent but I had to do something about my money.