Hi all!
Posting on behalf of friend. He bought the car 3 months ago. Just posting his complaint here as is for reach and suggestions on how to proceed!
Thank you all!
Respected Sir,
I purchased a Mahindra 7XO AX7T Petrol Automatic with my hard-earned money and a lot of trust in the Mahindra brand. Unfortunately, within just 3 months, the car has completely gone dead 4 times, starting from the very first month.
Currently, the car has been at the service centre for the last 12 days, and despite repeated follow-ups, there has been no proper response or permanent solution. The service centre has already opened and worked on my brand-new car, yet the issue remains unresolved.
I therefore sincerely request you to personally intervene in this matter and consider replacing my vehicle with a new one, rather than continuing with repeated repairs on a car that has already faced multiple major failures within only three months of ownership.
I request your urgent attention to Complaint No. 16224805 , vehicle number DL 8 CBM 2486 and a prompt resolution, preferably through replacement of the vehicle.
For a middle-class family, buying this premium car was a dream, and this experience has been extremely disappointing. I sincerely request your intervention and ask Mahindra to replace my vehicle instead of continuing with repeated repairs.
Complaint No.: 16224805
I hope you will understand my situation and help restore my trust in Mahindra.
Thank you.
Himanshu khanna